Now Mobile vs Occupant Assistant

Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process. NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

The Abound™ Occupant Assistant application provides the power of intelligent buildings through connected experiences and comprehensive insights. Abound is a cloud-based digital platform and a suite of connected solutions that uses advanced technologies to enable real-time, intelligent outcome-based results, making buildings more efficient and responsive, and provides occupants with confidence in the health and safety of their indoor environments. Experience for Employees This intuitive application enhances employee engagement in the workplace by reducing concerns about workplace health and safety and increasing engagement and collaboration opportunities. Employees no longer need a plastic keycard or key fob to access buildings and spaces; instead, they can simply use their smart phones. Additionally, the Occupant Assistant application makes it easy to provide visitors building access through its touchless access experience. Users can experience an enhanced sense of community by knowing what is happening in their building, via social calendars and events, the area transit schedules and nearby food establishments and services. In addition, workforce collaboration is made simple with amenity and space reservation options. Experience features may include: • Mobile keycard • Visitor access • Elevator call button • Amenity reservations • Building calendar • Events calendar • Fitness scheduling • Nearby food options • Parking reservations • Social feeds • Transit schedules Digital Operations and IoT + Automation for Facilities Management The Occupant Assistant application makes building management easier by integrating a variety of building systems with a seamless user experience. It reduces operations time, helps save energy costs, and allows for greater control over systems and workflows. The Occupant Assistant application unifies physical access control systems with other business systems for a modern and intuitive way to enhance employees’ engagement and workplace experience as well as provide insights for intelligent and digital building operations. Digital Operation features may include: • Amenity management • Asset inventory • Maintenance management • User roles + permissions • Vendor management IoT + Automation features may include: • Building automation systems command & control • HVAC scheduling • Indoor air quality (IAQ) monitoring • Occupancy sensing • Temperature controls Advanced Analytics for Senior Management Gain actionable insights into building operations to optimize processes, including occupancy, security management, maintenance, engagement, environmental, social and governance (ESG) strategy and energy management. Advanced Analytics features may include: • Energy insights • Environmental, Social and Governance snapshot reports • IAQ optimization • Occupancy insights • Space utilization • Employee engagement