Now Mobile vs Smart Skills
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Now Mobile
Streamline workplace tasks and find information across departments like IT, HR, and Finance. This app simplifies requests and processes for employees and new hires, powered by a robust platform.
- Request IT equipment
- Book conference rooms
- Request corporate credit cards
- Manage onboarding documents
- Update employee profiles
- Check vacation policies
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Now Mobile allows pre-hires, new hires, and employees to find answers and get stuff done across IT, HR, Facilities, Finance, Legal and other departments, all from a modern mobile app powered by the Now Platform®. Examples of things you can do in the app: • IT: Request a laptop or a reset password • Facilities: Set up a new workspace or book a conference room • Finance: Request a corporate credit card • Legal: Have a new vendor sign an NDA or a new hire sign an onboarding document • HR: Create or update a profile or check the vacation policy Powered by the Now Platform®, you can deliver the right digital experiences to your employees from anywhere. With Now Mobile, you can manage workflows across multiple departments and systems, hiding the complexity of backend processes. New hires and employees do not have to know which departments are involved in any given process. NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Smart Skills
This app helps frontline teams develop new skills and track their progress. It allows users to build a personal portfolio of their competencies and receive manager approval for training. Plan your career path and stay updated with important notifications.
- Upskilling content access
- Personal skills portfolio
- Manager skill approval
- Update notifications
- Career path planning
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The skills development app made for frontline teams. * Easy access to upskilling content needed to progress and keep up with expectations. * Personal skills portfolio with proof of competence and training. * Assess your own skills and get them approved by a manager. * Receive notifications about important updates. * Plan your personal career development path and see what it takes to reach your goals.
Screenshots
Verdict
The clearest difference is ratings volume: Now Mobile at 2.3K against Smart Skills's 2. Now Mobile also leads on update cadence (every 3 weeks vs every 3 months). Smart Skills's advantage is rating (5.0 vs 4.7) and iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Smart Skills holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: Now Mobile has 2.3K ratings behind it against 2, so its average is the more settled of the two.
Now Mobile ships an update every 3 weeks, Smart Skills every 3 months. Both last shipped on November 3, 2026.
| Parameter | Now Mobile | Smart Skills |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.3K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 67.5% of reviews | — |
| Number of ratings | 2.3K — better | 2 |
| Update frequency | Every 3 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 137 MB | 33 MB |
| Age rating | 4+ | 17+ |
| Developer | ServiceNow | SwipeGuide B.V. |
Customer experience
Now Mobile
Smart Skills
Bugs and requests
Now Mobile
Reported bugs
4 issues- Notification badge count not clearing
- Frequent log-out issues
- Inability to see all open cases
- Inconsistent performance and loading times
Requested features
5 requests- Add search by store to view open cases
- Improve resizing and accessibility on mobile
- Allow profile picture changes
- Provide more service operations features
- Implement auto-save functionality
Smart Skills
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Now Mobile
No in-app purchases
Smart Skills
No in-app purchases
Questions
Is Now Mobile free?
Is Smart Skills free?
Which has better reviews, Now Mobile or Smart Skills?
Do Now Mobile or Smart Skills have ads?
Which is updated more often, Now Mobile or Smart Skills?
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