Comparison

Workiz Field Service Software vs Genaya

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Workiz Field Service Software

Manage field service jobs, customer communications, and daily schedules from anywhere. This app synchronizes with its platform to provide real-time updates for teams and streamline operations for faster job completion and improved customer satisfaction.

Highlights
  • Job management from the field
  • Real-time team synchronization
  • Customer communication management
  • On-the-go scheduling
  • Streamlined business processes
Features
Read full description

Manage jobs from the field and keep track of your business no matter where you are with our easy-to-use mobile app Control your business from the road You can manage communications between techs and customers, review daily jobs, and handle administration wherever you are. Fully align with your team With the fully synchronized app and platform, your techs and dispatchers all get updated about new jobs and schedule changes in real-time. On-the-go job management Streamline your processes and keep your teams organized so they get their jobs done faster and keep your customers happy. Download the Workiz app today!

About

Genaya

Manage business operations including calls, scheduling, client management, and payments from a single platform. It offers features like a call center, appointment booking, invoicing, and secure video meetings, adapting to various industries.

Highlights
  • Dedicated business phone number for calls and texts
  • Appointment and project scheduling
  • Client and lead management
  • Invoicing and payment processing
  • Secure video conferencing
  • Industry-specific customization
Features
Read full description

Genaya is the all-in-one operations app for service businesses, clinics, firms, and agencies. Run your calls, schedule, clients, and payments from one place, wherever you are. CALL CENTER - Make and receive business calls and texts from a dedicated number - Voicemail, call history, and live call handling - Team presence so the right person picks up SCHEDULING AND WORK - Book and manage appointments, jobs, and projects - Track leads, clients, estimates, and invoices - Assign work to your team and keep everyone in sync PAYMENTS - Send estimates and invoices and get paid fast - Accept card and ACH payments - Track balances, payouts, and history VIDEO ROOMS - Host secure video meetings with clients and patients - Ideal for telehealth, consultations, and remote check-ins BUILT FOR YOUR INDUSTRY Genaya adapts to healthcare, finance, software agencies, field services, and construction, using the labels and workflows that fit how you actually work. SECURE BY DESIGN - Strong security with per-member access controls - Your data stays private to your organization Genaya is a business tool for organizations. Sign in with your existing Genaya account to get started.

Screenshots

Workiz Field Service Software4 screens
Genaya4 screens

Verdict

The call

The clearest difference is review sentiment: Genaya at 100% against Workiz Field Service Software's 32%. Genaya also leads on rating (5.0 vs 4.6) and monetization model (free vs freemium). Workiz Field Service Software's advantage is ratings volume (2.2K vs 3) and update cadence (weekly vs fortnightly). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Genaya holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Workiz Field Service Software has 2.2K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 32% of Workiz Field Service Software's written reviews are positive against 100% of Genaya's.

UpkeepUpdate frequency

Workiz Field Service Software ships an update weekly, Genaya fortnightly. The most recent releases landed on October 26, 2026 and October 13, 2026 respectively.

Scorecard6 real differences · 4 level
Workiz Field Service Software versus Genaya: the parameters behind the verdict, then further details
ParameterWorkiz Field Service SoftwareGenaya
PriceFreeFree
Rating4.6 (2.2K ratings)5.0 (3 ratings) — better
Positive reviews32.3% of reviews100.0% of reviews — better
Number of ratings2.2K — better3
Update frequencyWeekly — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.015.1 — better
Further details — not scored
Size200 MB111 MB
Age rating4+4+
DeveloperSend A Job IncGenaya

Customer experience

Workiz Field Service Software

All ratings2,195 ratings
Positive89.0%
Neutral2.7%
Negative8.3%
Written reviews124 reviews
Positive32.3%
Neutral4.0%
Negative63.7%

Genaya

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Workiz Field Service Software

Reported bugs

5 issues
  • Missed calls and notifications
  • Syncing and connectivity issues
  • Crashing and freezing
  • Invoicing and payment problems
  • Scheduling and calendar bugs

Requested features

5 requests
  • Separate apartment line in address
  • Ability to log in on multiple devices
  • Landscape mode for iPad
  • Lunch break button
  • Tip option for customers

Genaya

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Workiz Field Service Software

No in-app purchases

None

Genaya

No in-app purchases

Questions

Is Workiz Field Service Software free?
Workiz Field Service Software is free to download, with no in-app purchases.
Is Genaya free?
Genaya is free to download, with no in-app purchases.
Which has better reviews, Workiz Field Service Software or Genaya?
Genaya is rated higher. Workiz Field Service Software averages 4.6 out of 5 from 2.2K ratings, while Genaya averages 5.0 from 3 ratings.
Do Workiz Field Service Software or Genaya have ads?
Neither Workiz Field Service Software nor Genaya shows ads.
Which is updated more often, Workiz Field Service Software or Genaya?
Workiz Field Service Software ships an update weekly, and Genaya fortnightly. Most recently, Workiz Field Service Software was updated on October 26, 2026 and Genaya on October 13, 2026.

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