Tekion vs ChatMonster
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tekion
This platform connects all core operations in the automotive retail industry, including variable and fixed operations, IoT, and ML/AI. It offers a highly scalable, secure, and intelligent solution with streamlined workflows and improved visibility for dealerships.
- End-to-end platform for automotive retail
- Connects variable and fixed operations
- Integrates IoT and ML/AI
- Highly scalable and configurable
- Streamlined workflows and improved visibility
- Mobile-capable for on-the-go business
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Tekion is the newest and only cloud-native, an end-to-end comprehensive platform in the automotive retail industry. Our application connects all core operations in one, seamless end-to-end platform – variable operations, fixed operations, IoT and ML/AI. Our cloud-native platform is built with the most modern technology available. Our dealer partners can expect: · A highly scalable application with easy setup options · Seamless and consistent feature upgrades · Little to no downtime – outages are often detected before the end-user experiences them · The highest levels of data security and resolution management Tekion simplifies daily operations through: · A configurable, intelligent platform – we modify the application to your business · Streamlined workflows – do more in fewer “clicks” · Improved visibility – comprehensive information in one screen · Reduced training time – easy to learn, easy to use and remarkably fast · Mobility – mobile capable so you can conduct business on the move · Digital capabilities – critical data points reveal operational insights
ChatMonster
A communication platform designed for automotive dealerships to manage customer interactions. It facilitates both texting and calling to streamline sales and service processes.
- Dealership communication
- Texting management
- Calling functionality
- Customer interaction tool
- Streamlined sales process
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Communication tool for automotive dealerships.
Screenshots
Verdict
The clearest difference is rating: ChatMonster at 5.0 against Tekion's 1.9. ChatMonster also leads on update cadence (every 10 days vs every 3 weeks). Tekion's advantage is ratings volume (413 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ChatMonster holds the better App Store score, 5.0 against 1.9. That said, the two scores are not equally well evidenced: Tekion has 413 ratings behind it against 2, so its average is the more settled of the two.
Tekion ships an update every 3 weeks, ChatMonster every 10 days. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.
| Parameter | Tekion | ChatMonster |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (413 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 17.6% of reviews | — |
| Number of ratings | 413 — better | 2 |
| Update frequency | Every 3 weeks | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 294 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Tekion Cloud | Autoz Network LLC |
Customer experience
Tekion
ChatMonster
Bugs and requests
Tekion
Reported bugs
25 issues- Video upload failures and crashes
- Driver's license and insurance scanning not working on iOS
- Customer data retrieval failures
- Pages failing to load
- Signature capture not saving
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- Photo upload failures
- Recall data not auto-populating
- Time logging forgetting clock-in status
- App freezing when uploading videos
- Login failures after updates
- Notification tap-through errors ('Oops! Something went wrong')
- VIN barcode scanning camera autofocus issues
- Vehicle history randomly unavailable
- Search functionality not working properly
- Filter options not functioning
- Appointment visibility issues
- Service history not displaying
- Printer functionality broken
- Part scanning with camera not working
- App incompatibility with iPhone 15 and iPhone 16
- Excessive delays after updates
- Redundant approval screens
- Saved information deletion after F&I push
- Leads not updating properly
- Task logging failures for calls, texts, emails
Requested features
15 requests- Push notifications to locked phone screen
- Persistent login/saved credentials
- In-app messaging and chat functionality
- Offline mode capability
- Improved notification system with better visibility
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- Centralized sales dashboard with task highlights
- Advanced filtering for repair orders and appointments
- Ability to edit repair orders through app
- Ability to add driver's license and insurance after deal creation
- Multi-tasking capability (phone calls while accessing profiles)
- Streamlined task tracking and search tools
- Web chat feature in mobile app
- Customizable dashboard for frequently used tools
- Improved camera autofocus for barcode scanning
- Simplified navigation to reduce clicks
ChatMonster
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tekion
No in-app purchases
ChatMonster
No in-app purchases
