Dr.ID HR Cloud System vs Crescendo Lab

為提升服務效益，提供企業更完善的解決方案，SECOM中興保全科技整合門禁系統優勢，推出Dr.ID HR人資管理系統，兼具全方位門禁安全與最便捷人資管理，讓您用最經濟的成本完成雙系統建置，獲得最佳管理效能；多重整合進出管制，結合各類型班表與人員出缺勤管理，達到整合式管理，即使遠在各地的分支機構，也能即時連線控管，為公司節省不必要的管理成本與時間，協助您求取最佳效益，另可於APP版行動裝置進行即時系統資料查詢及各項表單申請與簽核，延伸雲端人資系統主要單元功能，隨時隨地讓您掌握最新HR資訊及控管相關設備連動即時訊息，無時無刻無微不至成為企業HR全方位最佳管理方案。備註：使用者需為SECOM中興保全科技「Dr.ID HR人資系統」之客戶，方可使用「Dr.ID HR Cloud System」。

Drive long-term revenue through relationship selling. Build in-depth customer relationships, extend customer journey, and empower sales across multiple teams and channels to grow your business continuously. Omnichannel engagement • Connect with customers wherever they are: Connect with social channels (LINE, FB, IG, WhatsApp) and Website in one place Comprehensive workflows • Flexible Org Hierarchy: Flexible team setting to align with organizational needs and ensure clear boundaries between teams • Centralized knowledge base: Centralized brand knowledge for entry-level agent training, standardized service quality and cross-team coordination. • Automatic workflow: Automate lead categorization, auto-reply to FAQs, and auto-route chats, so your agents can focus on deep relationship building and sales. Drive revenue through Chat • Chat-to-buy experience: Integrated with product catalog to empower product recommendation in chat. • Custom sales attribution: Conversion tracking and custom attribution setting to motivate agents to close sales in chats. • Smarketing journeys: Schedule personalized nurturing messages, reservation reminders, repurchase coupons to continuously reactivate customers. Grow revenue through consolidated data and AI agents • Comprehensive profiling: Capture and consolidate customers data through auto-tagging, pixel tracking, ecosystem integrations, and flexible data pipelines. • Chat commerce performances: Detailed chat and commerce performance to support insights discovery and data-driven decisions.