Voltas VCare vs CPGRAMS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Voltas VCare
Monitor service requests and take action directly from your mobile device. Quickly access complaint details and contact relevant personnel, ideal for users on the go without laptop access.
- Monitor service requests
- View complaint details
- Directly call concerned persons
- Access basic SR information
- CRM integration
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This application is meant for monitoring the service requests and perform necessary actions on the same. Salient Features - - Fetch Details of complain number - Call concern person directly This will be helpful while the person is travelling or not having access to either laptop or desktop. The app will assist in quickly accessing the basic information of a SR number as visible in Service Request Search in CRM
CPGRAMS
This app allows citizens to lodge and track grievances with central and state government organizations. Receive real-time updates, send reminders, and provide feedback on disposed issues. Sign up once to access your dashboard and monitor your complaints.
- Lodge government grievances
- Monitor grievance status
- Real-time tracking
- Send reminders
- Provide feedback
- SMS/email acknowledgements
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MyGrievance is an App of PGPORTAL to Lodge Grievance with Central/State Govts. The mobile app of PGPORTAL viz. ‘MyGrievance’ is developed by National Informatics Centre in collaboration with Department of Administrative Reforms & Public Grievances, GoI It serves a platform for public to Lodge grievances related to Central/State Government organizations and to monitor them. Key Features 1. Sign Up: One time sign up is required to get User Login. 2. Dashboard: A Dashboard for lodging and monitoring after login 3. Grievances lodged by the user is available under categories like Total, Pending, and Disposed. 4. User can track his/her grievance in real time mode. 5. Facility to send reminder to lodged grievances and feedback for disposed grievances. 6. Seamless Sign Up : Sign Up can be done either from CPGRAMS in UMANG or using sign-up form available at https://pgportal.gov.in 7. SMS and email acknowledgement at the time of lodging of grievance and its disposal [:mav: 4.3.4]
Screenshots
Verdict
The clearest difference is review sentiment: CPGRAMS at 23% against Voltas VCare's 0%. CPGRAMS also leads on iOS requirement (15.6 vs 18.0). Voltas VCare's advantage is update cadence (every 2 weeks vs monthly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Voltas VCare ships an update every 2 weeks, CPGRAMS monthly. The most recent releases landed on October 25, 2026 and October 28, 2026 respectively.
| Parameter | Voltas VCare | CPGRAMS |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.0 (3 ratings) — better |
| Positive reviews | 0.0% of reviews | 22.7% of reviews — better |
| Number of ratings | — | 3 — better |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 153 MB | 56 MB |
| Age rating | 4+ | 4+ |
| Developer | CCPL | Dept of Administrative Reforms & Public Grievances |
Customer experience
Voltas VCare
CPGRAMS
In-app purchases
Voltas VCare
No in-app purchases
CPGRAMS
No in-app purchases
