My Verisure vs VEX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Verisure
This application allows Verisure customers with compatible smart alarms to remotely monitor and control their security systems. It provides access to advanced security features and ensures 24/7 protection. A new version is also available for tablets.
- Remote alarm monitoring
- Smart alarm control
- 24/7 security protection
- Tablet version available
- Exclusive Verisure Technology
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Notes: -If you are a customer of Verisure and you have a Verisure Smart Alarm installed, you will only have to download and install the application. To start using it you will need a “username” and a “password” which you will be able to obtain on our or by calling our Customer Services line -If you are a customer of Verisure and you have another device installed, or you do not know if your device is compatible with this application, call our Customer Services line and we will give you all of the information. -If you are still not a customer of Verisure and you want to receive more information, you can contact us on our website or by calling. All of the products and applications used to control your alarm have the most stringent security systems thanks to the Verisure Technology which is exclusive to Securitas Direct. And additionally NEW VERSION FOR TABLETS! At Verisure we continue to look after your security, 24 hours a day.
VEX
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VEX-2's accompanying softphone app to the VEX-2 platform. A SIP softphone app that supports push notifications, HD voice and video, and more. In addition to this, VEX-2's app provides • Free calling between app users
Screenshots
Verdict
The clearest difference is update cadence: My Verisure at every 2 weeks against VEX's every 4 months. My Verisure also leads on device support (3 vs 1) and iOS requirement (13 vs 16.0). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Verisure ships an update every 2 weeks, VEX every 4 months. The most recent releases landed on October 26, 2026 and October 20, 2026 respectively.
| Parameter | My Verisure | VEX |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (1K ratings) — better | — |
| Positive reviews | 36.2% of reviews | — |
| Number of ratings | 1K — better | — |
| Update frequency | Every 2 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 13 — better | 16.0 |
| Further details — not scored | ||
| Size | 71 MB | 109 MB |
| Age rating | 4+ | 17+ |
| Developer | Securitas Direct | Voissnet Cloud Services SA |
Bugs and requests
My Verisure
Reported bugs
4 issues- Login issues
- Camera not working
- Routine scheduling problems
- Sync issues between app and alarm system
Requested features
4 requests- Custom arming modes
- Push notifications for all alarm events
- Improved camera integration
- Better multi-property management
VEX
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Verisure
No in-app purchases
VEX
No in-app purchases
