EBS Authenticator vs Business24 Authenticator

The EBS Authenticator app allows you to pair your mobile device in order to securely log into EBS Your Accounts Online. From August 2019 onwards, when you login to your online banking, you will be asked for additional security details, as well as your current log on details. This extra security layer is to apply what is known as Strong Customer Authentication (SCA) and helps fight fraud and further protect your online banking and payments. You will need a one time activation code from us to setup the app for SCA. Here is what you need to do: 1. Download this EBS Authenticator app. 2. Open the EBS Authenticator app. You will be prompted on screen to enter your Customer ID number and Personal Access Code (PAC) as normal, followed by the 6-digit one time activation code which we send to you by post. Once you have done this you’ll be able to complete SCA at login and use EBS Your Accounts Online.

The Business24 Authenticator app provides a secure method of authentication for Business24 banking in order to further protect you against fraud and keep you safe online. The Business24 Authenticator app allows you to complete authentication by sending a push notification to your registered device (Smartphone or Tablet) for certain online processes. If you’re a permanent tsb customer who’s registered for Business24 Online Banking you can download the app and register your device which will link your permanent tsb customer profile to your device which will then be used to provide authentication where necessary. It’s important to note that our Business24 Authenticator app is for authentication purposes only, as an additional security enhancement. It cannot be used for other day to day banking purposes such as viewing your balance or to make payments. Accessing the app: • To log in to the Business24 Authenticator app you’ll need to be a permanent tsb customer who is registered for Business24 Online Banking. To register for Business24 Online Banking call us now on 1890 500 177 or +353 1 215 1363. • Once logged in you will be prompted to register your device which will link your permanent tsb customer profile to your device. • To complete registration you’ll need to enter a security code which you’ll receive via SMS to your registered mobile phone number. The following country codes are excluded from this service +53 Cuba, +98 Iran, +964 Iraq, +95 Myanmar, +963 Syria, +249 Sudan, +850 North Korea. If you are not receiving your code, or to register or change your mobile number, call us now on 0818 50 24 24 or +353 1 212 4101. Terms and conditions apply. Find out more at permanenttsb.ie/mobile Permanent TSB plc trading as PTSB and PTSB Asset Finance is regulated by the Central Bank of Ireland. Permanent TSB plc is a public limited company incorporated in Ireland. Registered number: 222332. Registered Office: 56-59 St. Stephen’s Green, Dublin 2, D02 H489, Ireland. Permanent TSB plc is tied to Irish Life Assurance plc for life and pensions products. Irish Life Assurance plc is regulated by the Central Bank of Ireland.