Hawaiian Telcom Support vs TW Pay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hawaiian Telcom Support
Run network tests and diagnostics to help resolve internet issues. This app also assists with identity verification for account-related matters. Share test results with support agents for faster problem-solving.
- Network tests and diagnostics
- Share test results with support
- Identity verification for accounts
- Access to additional network data via location permission
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Hawaiian Telcom Support runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest! After a running your scan a Hawaiian Telcom Support agent needs to look at the information collected, so please contact us for help if you have run a scan before talking with us. This app is also used to verify your ID for billing, sales, and other account issues. Note: The location permission gives us access to additional network and WiFi data
TW Pay
Easily pay for laundry cycles using your smartphone. Purchase credit within the app and use Bluetooth to communicate with washers and dryers. Track your transaction history and receive alerts when your laundry is done.
- Pay for laundry cycles
- Purchase credit in-app
- Control machines via Bluetooth
- Scan machine QR codes
- View account balance
- Track transaction history
- Receive cycle completion alerts
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ATTENTION: Only for use in participating laundry locations. TW Pay is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use TW Pay to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.
Screenshots
Verdict
The clearest difference is review sentiment: TW Pay at 88% against Hawaiian Telcom Support's 0%. TW Pay also leads on rating (4.7 vs 2.0) and ratings volume (191 vs 6). Hawaiian Telcom Support's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TW Pay holds the better App Store score, 4.7 against 2.0. That said, the two scores are not equally well evidenced: TW Pay has 191 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 0% of Hawaiian Telcom Support's written reviews are positive against 88% of TW Pay's.
Hawaiian Telcom Support ships an update every 2 months, TW Pay every 6 months. The most recent releases landed on September 20, 2026 and September 22, 2026 respectively.
| Parameter | Hawaiian Telcom Support | TW Pay |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (6 ratings) | 4.7 (191 ratings) — better |
| Positive reviews | 0.0% of reviews | 87.5% of reviews — better |
| Number of ratings | 6 | 191 — better |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 55 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Cincinnati Bell | KioSoft Technologies LLC |
Customer experience
Hawaiian Telcom Support
TW Pay
In-app purchases
Hawaiian Telcom Support
No in-app purchases
TW Pay
No in-app purchases
Questions
Is Hawaiian Telcom Support free?
Is TW Pay free?
Which has better reviews, Hawaiian Telcom Support or TW Pay?
Do Hawaiian Telcom Support or TW Pay have ads?
Which is updated more often, Hawaiian Telcom Support or TW Pay?
Other comparisons
