Concierge vs Simon Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Concierge
This mobile app allows store associates to offer customers a quick and easy checkout experience using mobile point-of-sale. It integrates with existing systems to handle various payment types, including Apple Pay, for efficient in-store transactions.
- Mobile point-of-sale (mPOS)
- Fast and convenient checkout
- Integrates with existing POS infrastructure
- Supports various payment types
- Includes Apple Pay
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The Concierge Associate iOS mobile application enables store associates to provide customers with a fast and convenient checkout with mPOS. Concierge leverages existing POS infrastructure and mirrors the existing checkout process and payment types including Apple Pay in order to check out customers in the store quickly and efficiently.
Simon Connect
This app facilitates communication between shopping center management and retailers. Employees can access news, special offers, request assistance, and receive important alerts. It also allows for invoice payments and participation in surveys to improve the shopping experience.
- Latest news and events
- Special offers and discounts
- Request assistance/support tickets
- Access important documents
- Security briefings and alerts
- Pay invoices and tickets
- Surveys and feedback
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Simon Connect® is a unique app to aid the communication between shopping center management and retailers and the wider community of Simon. employees and managers from stores or restaurants, within participating Simon properties, that create a free account within Simon Connect can: 1. Access all the latest news and events at their centers 2. Get amazing special offers and discounts for other stores in the shopping center 3. Request assistance from the center management team by opening up work/support tickets 4. Have instant access to important documents and contact information 5. Receiving security briefings and critical alerts about situations that unfold at the center 6. Pay any special invoices or tickets your store or restaurant may receive 7. Participate in various surveys and feedback collection efforts that strive to ever improve the shopping experience for everyone NOTE: Currently there are 43 participating centers that Simon Connect applies to, so please check to ensure your center is supported.
Screenshots
Verdict
The clearest difference is rating: Concierge at 3.0 against Simon Connect's 1.6. Concierge also leads on iOS requirement (11.0 vs 14.0). Simon Connect's advantage is ratings volume (45 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Concierge holds the better App Store score, 3.0 against 1.6. That said, the two scores are not equally well evidenced: Simon Connect has 45 ratings behind it against 2, so its average is the more settled of the two.
Concierge ships an update every 6 months, Simon Connect every 5 months. The most recent releases landed on September 20, 2026 and September 22, 2026 respectively.
| Parameter | Concierge | Simon Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) — better | 1.6 (45 ratings) |
| Positive reviews | — | 0.0% of reviews |
| Number of ratings | 2 | 45 — better |
| Update frequency | Every 6 months | Every 5 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 11.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 26 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | MadMobile, Inc | Simon Property Group |
Customer experience
Concierge
Simon Connect
In-app purchases
Concierge
No in-app purchases
Simon Connect
No in-app purchases
