My Library App vs Hillingdon Libraries
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Library App
Manage your library account on the go. Search catalogs, renew borrowed items, and place holds on new books. Access services from numerous participating libraries across various boroughs.
- Account management
- Catalogue search
- Renew books
- Reserve books
- Access multiple libraries
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Access Libraries Consortium libraries from your iPhone, iPad or iPod Touch. Manage your account, search the catalogue, renew and reserve books. The Libraries Consortium is made up of libraries from the following boroughs: Barking and Dagenham Libraries Brent Libraries Ealing Libraries Enfield Libraries Hackney Libraries Harrow Libraries Havering Libraries Kingston Libraries Lewisham Libraries Luton Libraries Merton Libraries Newham Libraries Sutton Libraries Tower Hamlets Libraries Vision Redbridge Culture and Leisure Waltham Forest Libraries
Hillingdon Libraries
Manage your library account on the go. Search the extensive catalogue, renew borrowed items, and place holds for new books directly from your device.
- Manage library account
- Search catalogue
- Renew books
- Reserve books
- Access from iPhone, iPad, iPod Touch
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Access Hillingdon Libraries from your iPhone, iPad or iPod Touch. Manage your account, search the catalogue, renew and reserve books.
Screenshots
Verdict
The clearest difference is review sentiment: Hillingdon Libraries at 33% against My Library App's 6%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 22, 2026 and October 20, 2026 respectively.
| Parameter | My Library App | Hillingdon Libraries |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (2 ratings) — better | — |
| Positive reviews | 6.0% of reviews | 33.3% of reviews — better |
| Number of ratings | 2 — better | — |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 49 MB | 49 MB |
| Age rating | 17+ | 4+ |
| Developer | London Borough of Sutton | London Borough of Hillingdon |
Customer experience
My Library App
Hillingdon Libraries
Bugs and requests
My Library App
Reported bugs
42 issues- App frequently stops working
- App signs users out multiple times a day
- Barcode scanner not working or working with errors
- App keeps logging out and unlinking accounts
- App crashes on older devices (iPad Mini 2)
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- App fails to connect to server
- App shows blank support page
- App has not been working for extended periods (months)
- App unable to connect to any services
- Catalogue search not working
- Account shows returned books as still on loan
- App does not open for some users
- Returned books not being removed from account
- Unable to delete returned books
- Unable to renew books
- Error when trying to sign in again after deletion
- App shows returned books still on loan
- Cannot search library catalogs
- App records are incorrect or incomplete
- App loses linked account information frequently
- Reserved books not being delivered to the library
- App does not have a search function on iPhone version
- App does not scroll down on iPhone version
- App only searches ebooks, not whole library content
- Pictures not loading for reserved items
- App refuses to recognise internet connection
- App shows 'unable to connect to server' error
- App regularly deletes all account information
- App not showing loans to renew, leading to overcharging
- App won't log in, requiring library visit to sort
- App frequently shows incomplete records or loses information
- App takes a long time to load data
- App is glitchy
- App search facility is poor
- App often requires re-entry of card number and PIN
- App frequently does not work
- App unable to log on for multiple days
- App cannot find local libraries
- App cannot create an account
- App search facility shows distant libraries
- App is unreliable
- App won't reinstall after deletion
Requested features
6 requests- Ability to pay fees on the app
- Add reading list function
- Ask which linked user account wants to place a hold
- Link children's accounts to parent's account
- Search by author or both title and author
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- Help section or reset PIN
Hillingdon Libraries
Not enough reviews yet to summarise bugs or requests.
In-app purchases
My Library App
No in-app purchases
Hillingdon Libraries
No in-app purchases
Questions
Is My Library App free?
Is Hillingdon Libraries free?
Do My Library App or Hillingdon Libraries have ads?
Which is updated more often, My Library App or Hillingdon Libraries?
Other comparisons
