Comparison

eGov Mobile vs ruID

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

eGov Mobile

Access government services and digital signatures conveniently. Link your digital signature to a PIN and biometrics for faster logins and form auto-filling. Enjoy a streamlined experience for government transactions.

Highlights
  • Digital signature linking
  • PIN and biometric authentication
  • Auto-filled personal data
  • Streamlined service access
  • Updated eGov ecosystem
Features
Read full description

«eGov Mobile» мобильді қосымшасы – халыққа мемлекеттік қызметтер мен сервистерді ұсынуға арналған жаңартылған eGov.kz экожүйесі. eGov Mobile қосымшасы ЭЦҚ-ны барынша ыңғайлы пайдалануға мүмкіндік береді: ЭЦҚ-ны 4 таңбалы PIN-код пен құрылғыңыздың биометриясына (Face ID, Touch ID) байлап қоюға болады. ЭЦҚ-ны бір рет байлап, әр жолы қайтадан ЭЦҚ таңдап, пароль енгізудің қажеті жоқ – авторизация мен қызметтерді алу бұрынғыдан оңай және жылдам. Қызметтерді eGov Mobile арқылы алу ыңғайлырақ болды. Біз тек қызметтерді жаңа қосымшаға көшірумен шектелмей, олардың логикасын қайта қарап, қолданушы үшін барынша жеңілдеттік. Қызметтерді алу кезінде жеке деректерді қайта енгізудің қажеті жоқ – мәліметтер автоматты түрде жеке кабинеттен толтырылады. Мобильное приложение электронного правительства «eGov Mobile» - обновленная экосистема eGov.kz для предоставления государственных услуг и сервисов населению. Приложение eGov Mobile позволяет использовать ЭЦП максимально удобно: eGov Mobile дает возможность привязать имеющийся ЭЦП к 4-х значному PIN коду и встроенной биометрии вашего устройства (Face ID, Touch ID). Один раз привязав ЭЦП к PIN коду и биометрии вы можете не отвлекаться на выбор ЭЦП и ввод пароля каждый раз при авторизации и получении услуг. Получение услуг через eGov Mobile стало удобнее. Мы не просто переносим новые услуги в новое приложение, а полностью переосмысливаем сами услуги. Вам не придется вводить ваши же данные при получении услуг, данные будут автоматически заполняться из личного кабинета eGov. “eGov Mobile” is an updated ecosystem of eGov.kz for providing government services and tools to the population. The eGov Mobile app allows you to use your digital signature (EDS) in the most convenient way:
You can link your existing EDS to a 4-digit PIN code and your device’s built-in biometrics (Face ID, Touch ID). Once linked, there’s no need to select your EDS or enter a password every time you log in or request a service — it works seamlessly. Accessing services via eGov Mobile is now more user-friendly. We don’t just transfer services to the new app — we completely rethink the user experience. Your personal data will be automatically filled in from your eGov profile, so there’s no need to enter the same information repeatedly.

About

ruID

This app helps foreign citizens and stateless persons prepare for entry into Russia. It allows remote submission of entry applications, biometric data, and provides access to government services and a digital profile.

Highlights
  • Submit entry applications
  • Provide biometric data remotely
  • Check entry clearance status
  • Create a digital profile ID
  • Generate personal QR code
  • Access Russian government services
  • Receive status notifications
Read full description

The ruID mobile app is the official application created for foreign citizens and stateless persons who are planning to enter or are already on the territory of the Russian Federation. The app enables users to fill out an entry application, obtain information about any entry restrictions, and provides convenient, secure, and multifunctional access to Russian government services. As of 2025, new entry conditions to the Russian Federation have come into effect. Now foreign citizens are required to submit an entry application and provide biometric data prior to crossing the border. The ruID app allows users to complete all these steps remotely in just a few clicks. • Submission of an entry application (purpose, dates, route, children). • Biometric submission: facial photo, passport photo, voice recording. • Check of entry clearance status Submission of entry application • A convenient form for filling out an application for a planned entry into Russia (visa-free regime). • Ability to specify travel dates, purpose of visit, route, and accompanying children's data. • If necessary — adding the reason for urgent entry with supporting documents. Biometrics • Submission of facial photo, passport photo, and voice recording for preliminary biometric identification. • Data verification via the Unified Biometric System (EBS). Digital Profile • Automatic creation of a unique profile ID (Digital Profile ID for Foreign Citizens), combining all user data: full name, citizenship, documents, SNILS, INN, visas, entry/exit records, employment, information about children, etc. • Viewing digital profile data. QR Code • Generation of a personal QR code containing information from the digital profile after account verification and border crossing. • Ability to present the QR code along with an identity document to the Ministry of Internal Affairs and other agencies. Integration with Gosuslugi • Authorization via ESIA (Unified Identification and Authentication System). • Ability to register an ESIA account, including support for registration without a phone number or SNILS, and upgrade the account to standard level after entering Russia if the entry application was submitted in advance. • Web access to government services after entering Russia. Services and Notifications • Access to electronic services via webview interface: employment documents, visas, SNILS issuance, INN, patents, and work permits. • Notifications about verification statuses, biometric registration results, and document processing. • Updating personal data, editing and canceling applications. Multilingual Interface • Support for Russian, English, and CIS languages (Tajik, Uzbek, Kazakh, Kyrgyz, Armenian). Additional Functions • Display of trips and entry/exit history. • Viewing attached documents: passport, visas, SNILS, etc. The ruID app is the key to digital government services for foreigners in Russia — from planning a trip to full digital identification and service access. It ensures transparency, control, and simplicity in interactions with state authorities at all stages of stay in the Russian Federation.

Screenshots

eGov Mobile4 screens
ruID4 screens

Verdict

The call

The clearest difference is review sentiment: eGov Mobile at 65% against ruID's 18%. eGov Mobile also leads on rating (4.7 vs 3.8) and ratings volume (735 vs 72). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

eGov Mobile holds the better App Store score, 4.7 against 3.8. That said, the two scores are not equally well evidenced: eGov Mobile has 735 ratings behind it against 72, so its average is the more settled of the two. Written reviews point the same way: 65% of eGov Mobile's written reviews are positive against 18% of ruID's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

Scorecard4 real differences · 6 level
eGov Mobile versus ruID: the parameters behind the verdict, then further details
ParametereGov MobileruID
PriceFreeFree
Rating4.7 (735 ratings) — better3.8 (72 ratings)
Positive reviews64.6% of reviews — better18.4% of reviews
Number of ratings735 — better72
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS13.0 — better15.0
Further details — not scored
Size80 MB67 MB
Age rating4+4+
DeveloperMinistry of Digital Development, Innovations and Aerospace IndustryМинкомсвязь РФ

Customer experience

eGov Mobile

All ratings732 ratings
Positive91.7%
Neutral0.5%
Negative7.8%
Written reviews209 reviews
Positive64.6%
Neutral1.9%
Negative33.5%

ruID

All ratings72 ratings
Positive69.4%
Neutral1.4%
Negative29.2%
Written reviews136 reviews
Positive18.4%
Neutral11.8%
Negative69.9%

User reviews

eGov Mobile

From 735 App Store ratings

What we love

  • 🚀 Fast and quick service delivery
  • 👍 Convenient and user-friendly interface
  • 💼 Comprehensive government services in one app
  • ⏱️ Eliminates need for physical queues
  • 🌐 Works across multiple languages (Russian, Kazakh, English)

Room to improve

  • 🐛 Frequent app crashes and freezes
  • ⚠️ Poor performance and slow loading
  • 🔐 Authorization and authentication failures
  • 📵 Services not loading or displaying
  • ❌ Inconsistent functionality across devices

ruID

From 72 App Store ratings

What we love

  • 🚀 Smooth registration process
  • 👍 Convenient electronic authorization

Room to improve

  • 🐛 Registration issues
  • 🐛 Biometric verification problems
  • 🐛 QR code not received
  • 🐛 Inability to enter name during registration
  • 🐛 Incompatibility with non-Russian phone numbers

Bugs and requests

eGov Mobile

Reported bugs

11 issues
  • Video identification not working on iPhone
  • Face recognition fails after key updates
  • Services hang on citizenship selection
  • Icons/services fail to load on home screen
  • Authentication hangs indefinitely after SMS code entry
Show 6 more
  • Document upload/sharing functionality broken
  • Paid services not executing despite payment
  • Password validation rejecting valid credentials
  • App freezes on error pages
  • Slow document retrieval and viewing
  • EDS key selection unavailable

Requested features

4 requests
  • Digital ID integration in Apple Wallet
  • Improved video identification for iPhone users
  • Better support for users abroad with expired documents
  • Enhanced error handling and user guidance

ruID

Reported bugs

3 issues
  • Registration button not working
  • Repeated photo retakes required
  • Inability to register for travel

Requested features

2 requests
  • Status update for biometric verification
  • Improved customer support

In-app purchases

None

eGov Mobile

No in-app purchases

None

ruID

No in-app purchases

Questions

Is eGov Mobile free?
eGov Mobile is free to download, with no in-app purchases.
Is ruID free?
ruID is free to download, with no in-app purchases.
Which has better reviews, eGov Mobile or ruID?
eGov Mobile is rated higher. eGov Mobile averages 4.7 out of 5 from 735 ratings, while ruID averages 3.8 from 72 ratings.
Do eGov Mobile or ruID have ads?
Neither eGov Mobile nor ruID shows ads.
Which is updated more often, eGov Mobile or ruID?
eGov Mobile ships an update every 3 weeks, and ruID every 3 weeks. Most recently, eGov Mobile was updated on October 26, 2026 and ruID on October 25, 2026.

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