Span Installer vs FranklinWH
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Span Installer
This app streamlines the installation and servicing of new and existing SPAN panels. It offers enhanced navigation, an improved breaker labeling process, and integrated troubleshooting support. Users can also confirm communications with battery systems and program setpoints for energy management.
- Faster new SPAN Panel commissioning
- Simplified user navigation
- Improved breaker labeling
- Integrated troubleshooting and support
- Confirm hardware communications
- Program setpoints with SPAN PowerUp
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The new and improved SPAN Installer App supports the seamless installation of new SPAN panels. The SPAN Installer App also allows for seamless service calls of existing SPAN Panel installations. - Set up and commission a new SPAN Panel faster than ever before - Enhanced and simplified user navigation and design - New and Improved breaker labelling process making it even easier to install SPAN - Seamless troubleshooting and support integrated into the app - Confirm communications with battery systems and other hardware like SPAN Drive - Program setpoints to help customers avoid service upgrades with SPAN PowerUpTM Shift to smarter, cleaner energy with SPAN and ensure quality installations for your customers. **You must be a SPAN Authorized Installer to login to the SPAN Installer App.**
FranklinWH
Monitor and control your home energy system remotely. Track solar, grid, battery, and generator supply, alongside home electricity consumption. Optimize usage patterns and manage smart devices for energy savings.
- Remote system management
- 24/7 energy monitoring
- Usage statistics (year, month, day)
- Remote control of consumption patterns
- Smart Circuit management (AC, EV chargers)
- Installer management tools
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With the FranklinWH app, homeowners can manage your Franklin Home Power (FHP) system anytime, anywhere. The FranklinWH app monitors your home electricity consumption 24 hours a day, tracking solar, grid, battery and generator supply and home consumption. It provides usage statistics for time periods including year, month and day. You can remotely control your home electricity consumption pattern and the energy equipment while choosing an economical and energy-saving home electricity consumption plan. With the app, you can control the three optional Smart Circuits, managing unique devices such as air conditioners and EV chargers manually or through automatic schedules. The FranklinWH app also provides installers management of installation, operations and maintenance. Through the direct communication between app and the FHP, problems can quickly be resolved. The FranklinWH app is under constant development and we would love to receive your feedback and suggestions.
Screenshots
Verdict
The clearest difference is review sentiment: FranklinWH at 38% against Span Installer's 0%. FranklinWH also leads on ratings volume (92 vs 13) and iOS requirement (15.0 vs 17.6). Span Installer's advantage is rating (3.7 vs 3.5). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Span Installer holds the better App Store score, 3.7 against 3.5. That said, the two scores are not equally well evidenced: FranklinWH has 92 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 0% of Span Installer's written reviews are positive against 38% of FranklinWH's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on September 30, 2026 and October 14, 2026 respectively.
| Parameter | Span Installer | FranklinWH |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (13 ratings) — better | 3.5 (92 ratings) |
| Positive reviews | 0.0% of reviews | 38.5% of reviews — better |
| Number of ratings | 13 | 92 — better |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 166 MB |
| Age rating | 4+ | 4+ |
| Developer | Span.io, Inc | FranklinWH Energy Storage Inc |
Customer experience
Span Installer
FranklinWH
Bugs and requests
Span Installer
Not enough reviews yet to summarise bugs or requests.
FranklinWH
Reported bugs
23 issues- Refresh problem, requires constant refresh
- Download function not working after update
- Duplicates in event list
- App takes a long time to load data
- Issues tracking savings, they disappear
Show 18 moreShow fewer
- Analysis part is useless, shows 0kwh
- Shows 0 solar, analysis confusing
- Errors in software
- App has issues connecting to Agate
- Grid outage and restoration notifications no longer work
- Cannot connect to equipment without internet
- App shows outages that are not occurring
- Constant disconnect between SOC value and aPower
- Message 'operation without permission' on access
- App thinks temperature is Celsius, cannot change
- Cannot update site name
- TOU tariff data erased/changed
- Reporting is not accurate, daily production sums incorrectly
- Does not register weather correctly
- Does not give correct FV panel production
- Does not give correct unit consumption
- App reports problems that self-correct but doesn't indicate it
- Asks consumer to take actions without instructions or authorization
Requested features
23 requests- Add widget for basic information
- Allow custom notification sounds
- Add iPad layout/landscape mode
- Add FaceID/biometric login
- Break down months into weeks for Tariff Seasons
Show 18 moreShow fewer
- Add Mac app or web app access
- Integrate with HomeKit for automations
- Make analytics available on PC or tablet
- Ability to schedule smart circuits by day of week
- Ability to use different SOC levels for different time periods
- Add NEM3 profile update
- Display individual battery percentages
- More granular control over mode settings
- Option to revert to previous dashboard/version
- Manual hardware option for app support loss
- Add push notification option for user-set SOC
- Allow direct connection to Agate hotspot
- Divert power from grid to charge battery
- Improve TOU tariff data and Edison integration
- Option to change temperature units (Celsius/Fahrenheit)
- Allow updating site name without issues
- Provide State of Health (SOH) data
- Add true offline mode
In-app purchases
Span Installer
No in-app purchases
FranklinWH
No in-app purchases
Questions
Is Span Installer free?
Is FranklinWH free?
Which has better reviews, Span Installer or FranklinWH?
Do Span Installer or FranklinWH have ads?
Which is updated more often, Span Installer or FranklinWH?
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