Span Installer vs MySolArk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Span Installer
This app streamlines the installation and servicing of new and existing SPAN panels. It offers enhanced navigation, an improved breaker labeling process, and integrated troubleshooting support. Users can also confirm communications with battery systems and program setpoints for energy management.
- Faster new SPAN Panel commissioning
- Simplified user navigation
- Improved breaker labeling
- Integrated troubleshooting and support
- Confirm hardware communications
- Program setpoints with SPAN PowerUp
Read full descriptionHide full description
The new and improved SPAN Installer App supports the seamless installation of new SPAN panels. The SPAN Installer App also allows for seamless service calls of existing SPAN Panel installations. - Set up and commission a new SPAN Panel faster than ever before - Enhanced and simplified user navigation and design - New and Improved breaker labelling process making it even easier to install SPAN - Seamless troubleshooting and support integrated into the app - Confirm communications with battery systems and other hardware like SPAN Drive - Program setpoints to help customers avoid service upgrades with SPAN PowerUpTM Shift to smarter, cleaner energy with SPAN and ensure quality installations for your customers. **You must be a SPAN Authorized Installer to login to the SPAN Installer App.**
MySolArk
This application allows users to remotely customize and monitor their photovoltaic energy storage systems. It provides 7-day-a-week support to help optimize the system based on user goals.
- Remote system customization
- Energy storage system monitoring
- PV system optimization
- 7-day-a-week support
- Anytime, anywhere access
Read full descriptionHide full description
The MySolArk app lets you customize and monitor your PV building energy storage system from anywhere, anytime. Our support staff will help you optimize your system to your goals 7 days a week. Visit Sol-Ark.com
Screenshots
Verdict
The clearest difference is rating: Span Installer at 3.7 against MySolArk's 2.0. Span Installer also leads on update cadence (fortnightly vs every 5 weeks). MySolArk's advantage is ratings volume (123 vs 13) and review sentiment (12% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Span Installer holds the better App Store score, 3.7 against 2.0. That said, the two scores are not equally well evidenced: MySolArk has 123 ratings behind it against 13, so its average is the more settled of the two. Written reviews complicate that: 0% of Span Installer's written reviews are positive against 12% of MySolArk's, so the app with the better star average is not the one people write more warmly about.
Span Installer ships an update fortnightly, MySolArk every 5 weeks. The most recent releases landed on September 30, 2026 and October 9, 2026 respectively.
| Parameter | Span Installer | MySolArk |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (13 ratings) — better | 2.0 (123 ratings) |
| Positive reviews | 0.0% of reviews | 12.0% of reviews — better |
| Number of ratings | 13 | 123 — better |
| Update frequency | Fortnightly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Span.io, Inc | Sol-Ark |
Customer experience
Span Installer
MySolArk
Bugs and requests
Span Installer
Not enough reviews yet to summarise bugs or requests.
MySolArk
Reported bugs
19 issues- Constant logout requiring repeated authentication
- Slow or delayed data updates from inverter
- App shows system offline when it's actually online
- Historical data (monthly/yearly) displays as zero or disappears
- Data inconsistencies between overview and detailed screens
Show 14 moreShow fewer
- Cannot save parameter changes (request timeout errors)
- White blank screens blocking access to settings
- Login page elements grayed out making input difficult
- Battery level and household usage showing zero incorrectly
- Graph colors too similar making data hard to distinguish
- Pop-up windows appearing outside visible screen area
- App hangs when loading historical data
- Notifications toggle on but alerts don't trigger
- Tab bar text hidden under system home indicator
- QR code scanning for plant setup unclear/non-functional
- Service errors preventing account setup
- Data not syncing between app and inverter display
- App incompatible with iPhone 16 Pro Max parameters section
- Request timeout when pulling daily data
Requested features
14 requests- Keep user logged in with biometric authentication (Face ID/fingerprint)
- Push notifications for grid outages and system status changes
- Ability to control/modify inverter settings from app
- Custom date range reporting (not just calendar months)
- Daily summary view showing aggregated metrics
Show 9 moreShow fewer
- 24-hour load graph display even without PV generation
- Weather information integration
- Data export functionality (CSV/PDF reports)
- Consistent color coding across all screens
- Automatic data refresh without manual pull-down
- Version number visibility in app settings
- Support for select/cut/paste functionality
- Subscription option for more frequent data updates
- Megawatt display for large production values
In-app purchases
Span Installer
No in-app purchases
MySolArk
No in-app purchases
