Zoho Lens vs System Surveyor 2.0

Zoho Lens allows support agents to provide expert work instructions to customers or field agents by initiating a session and accessing their smartphone. The efficient remote assistance tool with both HD video and audio lets you annotate live objects in need for problem solving. Core features: Initiate and schedule sessions: Technician can instantly start a support session and share the session link with customers. Sessions can also be scheduled in advance based on convenience. Join a session: Customers can simply tap the shared join link or enter their Name and Session Key to join a session. Live stream: View high-definition real-time video from the customer's smartphone or smart glasses on the technician's screen for instant access to the issue requiring assistance. Share Video: Share videos during a session to demonstrate procedures, provide training, or assist with troubleshooting and remote guidance. Work Instructions: Create, manage, and share visual work instructions to help field technicians and customers perform tasks accurately and consistently. Answer Bot: Access relevant knowledge resources and troubleshooting information during a session to accelerate issue resolution and improve technician productivity. Client Portal: Provide users with a centralized portal to raise support requests, join sessions, and access support resources Camera Switch: End users can switch between the front-facing and rear-facing cameras during a session to provide better visibility and communicate more effectively with experts. QR / Barcode / Live Text Scanner: Quickly scan and retrieve information from QR codes, barcodes, or text in real time. Open links, extract text, and access relevant information instantly with a single tap. Advanced Chat & File Transfer: Exchange messages, images, documents, and other files securely in real time, ensuring efficient collaboration and issue resolution. Zoom, Freeze and Screenshot: Pinch the screen to zoom into the video feed for a closer look at real-world objects. Freeze the video stream to inspect intricate details and capture screenshots for documentation, analysis, and future reference. Session Notes: Jot down notes, observations, and action items during a session and refer to them later whenever needed. Session Recording: Record remote assistance sessions for training, auditing, documentation, and knowledge-sharing purposes. Recording can be started or stopped at any time during an active session. AR annotation: Add AR annotations to the video stream for additional visual guidance. Easily place arrows, draw markers, and highlight specific areas to provide precise instructions. AR Comments: Add contextual comments to AR annotations to provide additional information, troubleshooting guidance, or step-by-step instructions. AR Measure: Measure objects and spaces in real time to obtain accurate dimensions, making remote inspections and assessments easier and more precise. Multi-participant Session: Experts can invite internal specialists, external technicians, vendors, or other stakeholders to collaborate in a session and resolve issues faster. Torch Control: Turn the device flash light on or off during a session to improve visibility while inspecting equipment or working in low-light environments. Location Sharing: Share the device location with session participants to help experts better understand the environment and provide contextual assistance. Offline Recording: Record videos and capture observations even when internet connectivity is unavailable, and share them with the technician once connectivity is restored. The mobile app is an extension of our Zoho Lens web application. Download and sign up for a 14-day free trial. For further comments, suggestions, and questions, please write to us at support@zoholens.com Privacy Policy and Terms & Conditions: -https://www.zoho.com/privacy.html -https://www.zoho.com/terms.html

System Surveyor 2.0 is the next generation of the security industry’s favorite mobile app for site surveys and physical security system design. Upload a floor plan in minutes, scale it, drag-and-drop pre-made icons of security devices showing coverage areas, instantly capture photos, automate a bill of materials and collaborate to build an accurate, detailed physical security system. You’ll look professional and save time without the hassle of paper floor plans, photo uploads, and emailing PDFs. Sign Up: https://systemsurveyor.com/free-trial-8 Thousands of users use System Surveyor’s security system design software to design, plan, budget, implement and maintain life-cycle electronic security systems, low voltage systems and other technology systems and devices without relying on CAD. *NEW* Entirely redesigned, modernized app that makes the best-in-class site survey and security system design app even better for streamlining accurate, professional physical security system designs, proposals and lifecycle documentation. *NEW* Updated, refreshed intuitive User Interface for easy, seamless site surveys to capture all details in one place. *NEW* Higher resolution floor plans and Google Earth map integrations make security system designs fast, accurate and professional. *NEW* Improved Drawing Tools allow users to apply, modify shapes, lines & text quickly and easily. *NEW* Improved interactions allow users to move seamlessly between elements to adjust coverage areas or view element details. Top Features: SITE SURVEYS +Upload Floor Plans or use Google Maps™ integration +Drag & drop prebuilt security device icons and view area of coverage +Take photos and immediately associate them to security system elements and icons +Capture requirements specific to the security device +Offline mode for use in the field & quickly synchronize to the cloud for secure access SYSTEM DESIGN & BUDGETING +Design and connect various security system types +Use the enhanced Camera Advisor™ to select the right video surveillance camera with more resolution option and reverse calculations to determine pixels on target for a given camera resolution +Select your favorite security equipment brands or build product packages and accessories +Automate security system design budgets with labor and device costs, set thresholds COLLABORATION +Invite internal and external participants for real-time security system design collaboration +Set user permissions with read and write capabilities +Share quality, professional reports +Invite Guest Users for subcontracting or other partnerships AUTOMATE A BILL OF MATERIALS +Drag, drop and automate a BOM +Add security device accessories +Export Element list to a spreadsheet, or third party applications via an API REPORTING +Professional, pre-packaged PDF reports +Excel exports +Branded reports +Share via platform securely INFOMASK for SECURE DEVICE INFORMATION +Capture and encrypt with permission-based access +IP Addresses, Passwords and key device information +Associated directly with mapped security devices LIFE-CYCLE MAINTENANCE & DIGITAL AS-BUILTS +Capture details for security device and system maintenance and inspection +Set critical dates for installation, maintenance or warranty expiration dates SYSTEM TYPES WITH PRE-BUILT ELEMENT ICONS: Electronic security, access control, video surveillance CCTV, intrusion detection, audio/visual, fire alarm, IT, healthcare systems, cable infrastructure, communications, building management, facility equipment and more. BENEFITS: System Integrators reduce sales cycles with decision-ready proposals going from days to hours. Technology managers share security system designs with stakeholders, improve budgeting, planning, and asset management. Improve collaboration across the ecosystem to deliver better physical security systems.