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Zoho Lens

Zoho Lens

Remote Assistance with AR

3 ratings
5 reviews
💼 Business
Free
In-App Purchases

Details

Released
September 6, 2019
Updated
September 18, 2026

Features

Developer

Zoho Corporation
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About

This app provides remote assistance using augmented reality. Agents can guide customers or field agents with live video, audio, and AR annotations to solve problems efficiently. It offers features like live streaming, chat, and session scheduling.

✓Live HD video and audio streaming
✓Augmented reality annotations
✓In-app chat and voice support
✓Zoom, freeze, and screenshot capabilities
✓Session notes and scheduling
✓Multi-participant sessions
✓Camera switching
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What's New in Zoho Lens

3.0.5

September 18, 2026

Bug Fixes and Enhancements

4

Subscriptions & In-App Purchases

Professional -Monthly

Professional edition for 1 Technician

$14.991 Month
How to cancel Zoho Lens subscription ⁉️

User reviews

Most RecentHighest RatedLowest Rated

Zoho

Ihr habt einfach an alles gedacht ✅
KKerbHolz

Response from developer

Thank you so much for your rating! Keep using our app :)

Excellent app

Have used this app today to troubleshoot the machine. Works very well
KJKailash jb

Response from developer

Thank you so much for your positive review.

Good App

Good app with AR assistance
00211MJ

Response from developer

Thank you so much for your review.

Good

Testing
SPSelva Pandian

Very cool idea but clearly an early garage beta at this point.

Very cool idea but clearly an early garage beta at this point.
Rrolltunes

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FAQ

What is Zoho Lens?

Zoho Lens is a remote assistance application that utilizes augmented reality to provide expert visual support. It allows agents to see and annotate what a customer or field agent is seeing in real-time.

How does Zoho Lens use augmented reality?

AR annotations can be added to the live video stream, allowing experts to draw arrows, point to specific areas, or add virtual information to guide the user through a problem.

Can I schedule sessions with Zoho Lens?

Yes, Zoho Lens allows agents to initiate quick sessions or schedule them for a more convenient time. Customers can then join via a shared link or session key.

What are the subscription options for Zoho Lens?

Zoho Lens offers several subscription plans, including Standard and Professional tiers, available on a monthly or yearly basis, with prices ranging from $8.99 to $150.00.

Does Zoho Lens support multiple participants in a session?

Yes, experts can invite secondary technicians with different skill sets to join a session, enabling collaborative problem-solving.

What devices is Zoho Lens compatible with?

Zoho Lens is supported on iPhone, iPad, and iPod devices, making it accessible for a wide range of users.

How often is Zoho Lens updated?

The latest version of Zoho Lens is 2.18.1, and it was last updated on March 17, 2026, indicating regular updates and maintenance.

What is the user rating for Zoho Lens?

Zoho Lens has a user rating of 3.7 stars based on 3 ratings, suggesting a generally positive but mixed user reception.