Atera vs IdentMe App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
IdentMe App
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Identifizierung spezifischer Arten durch DNA- und eDNA-Analysen -zeitsparend, sicher und nicht invasiv- Beschreibung der Anwendung Die App dient dazu den analogen Prozess der Datenerfassung bei der Wasserprobenahme zu digitalisieren. Durch die Verwendung unserer App kann nicht nur Zeit gespart werden, sondern auch einige Ressourcen für den Ausdruck der Anleitung und Protokolle. Technologie Für eine sichere Artbestimmung führen wir moderne molekularbiologische Analysen von DNA und eDNA (Umwelt-DNA) durch. Artbestimmung Im Fokus unserer Dienstleistung stehen schwierig zu identifizierende und seltene Arten, aber auch invasive Spezies und Krankheitserreger. Kontakt Zögern Sie nicht uns unter info@ident-me.com zu kontaktieren. Gerne erstellen wir individuelle Angebote und erarbeiten gemeinsam mit Ihnen maßgeschneiderte Lösungen!
Screenshots
Verdict
The clearest difference is update cadence: Atera at every 6 weeks against IdentMe App's every 5 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Atera ships an update every 6 weeks, IdentMe App every 5 months. The most recent releases landed on October 16, 2026 and September 30, 2026 respectively.
| Parameter | Atera | IdentMe App |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (113 ratings) — better | — |
| Positive reviews | 9.7% of reviews | — |
| Number of ratings | 113 — better | — |
| Update frequency | Every 6 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 71 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | Atera Networks LTD. | neXcube UG (haftungsbeschraenkt) |
Bugs and requests
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
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- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
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- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
IdentMe App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Atera
No in-app purchases
IdentMe App
No in-app purchases
