Atera vs Zebra Digital ID
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
Read full descriptionHide full description
Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Zebra Digital ID
Read full descriptionHide full description
Allow your employees, students, visitors, members, or volunteers to receive and keep their Digital ID to use for mobile identification, access, or a Status Check with the Zebra Digital ID App. The App is developed for Apple mobile devices, holds Digital IDs, and has an active connection with CardStudio 2.0. Design, manage, and issue Digital IDs in CardStudio 2.0. A Digital ID in the app can easily be updated. Changes to data are pushed immediately. The card holder is alerted that a new ID is available with an email and push message from the app. The card holder can accept and open their Digital ID to use as an Employee Badge, Student ID, Member ID, or temporary ID.
Screenshots
Verdict
Atera and Zebra Digital ID are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Atera ships an update every 6 weeks, Zebra Digital ID every 2 months. The most recent releases landed on September 17, 2026 and September 21, 2026 respectively.
| Parameter | Atera | Zebra Digital ID |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (113 ratings) — better | — |
| Positive reviews | 9.7% of reviews | — |
| Number of ratings | 113 — better | — |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 71 MB | 68 MB |
| Age rating | 4+ | 4+ |
| Developer | Atera Networks LTD. | Zebra Technologies Corporation |
Bugs and requests
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
Show 13 moreShow fewer
- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
Show 12 moreShow fewer
- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
Zebra Digital ID
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Atera
No in-app purchases
Zebra Digital ID
No in-app purchases
