Atera vs Infinity 3065
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Infinity 3065
This mobile client integrates with your office communication system, allowing you to make and receive calls with full desktop phone capabilities. Stay connected and manage calls seamlessly while on the go, ensuring secure internal corporate communication.
- VoIP softphone functionality
- Seamless telephony integration
- Incoming call notifications
- Sync native contacts
- Secure corporate communication
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Do you do business on the go? Leverage the communication power of your E-MetroTel UCx with a Fully Featured, Stand Alone Softphone. Stay integrated to your office and co-workers with the Infinity3065 Mobile Client. Make and receive telephone calls to and from anyone using all the same breadth of capabilities you would from your fully featured XStim® based Infinity office desktop phone with the same user interface. E-MetroTel’s Infinity3065 mobile client allows you to be fully integrated into your UCX office communications wherever you are. Log in as an agent in your company Call Center, place your desktop phone call on hold, pick up your mobile device, and continue the call as you run to your next appointment. Enjoy the freedom of mobility with the knowledge that all your internal corporate communication is secure on your own private UCX system, whether it is physically in your office or in the cloud! Features: - Seamless telephony integration with E-MetroTel UCX call servers via our patented XStim protocol - Incoming phone call notifications when your device is locked - Ability to sync native contacts This application requires an E-MetroTel UCX system. InfinityOne application NOT required.
Screenshots
Verdict
The clearest difference is rating: Infinity 3065 at 3.0 against Atera's 1.6. Infinity 3065 also leads on monetization model (free vs freemium). Atera's advantage is ratings volume (113 vs 2) and iOS requirement (15.0 vs 17). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Infinity 3065 holds the better App Store score, 3.0 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 2, so its average is the more settled of the two.
Atera ships an update every 6 weeks, Infinity 3065 monthly. The most recent releases landed on October 8, 2026 and October 10, 2026 respectively.
| Parameter | Atera | Infinity 3065 |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (113 ratings) | 3.0 (2 ratings) — better |
| Positive reviews | 9.7% of reviews | — |
| Number of ratings | 113 — better | 2 |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Mac |
| Requires iOS | 15.0 — better | 17 |
| Further details — not scored | ||
| Size | 71 MB | 86 MB |
| Age rating | 4+ | 4+ |
| Developer | Atera Networks LTD. | E-MetroTel LLC |
Customer experience
Atera
Infinity 3065
Bugs and requests
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
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- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
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- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
Infinity 3065
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Atera
No in-app purchases
Infinity 3065
No in-app purchases
