Comparison

Atera vs Meridia Video

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Atera

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

Highlights
  • Alert monitoring
  • Customer and device access
  • Remote access
  • On-site support
  • Help desk
  • Remote Monitoring and Management (RMM)
Features
Read full description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

About

Meridia Video

Features
Read full description

Meridia Video provides secure access to your CCTV systems across multiple sites. With our user-friendly mobile application, you can effortlessly monitor your security cameras from anywhere, providing peace of mind and convenience. Key Features: - Remote Access: View live footage from your CCTV cameras remotely, ensuring you're always in the loop. - Multiple Site Support: Easily manage CCTV systems across various locations from a single interface. - Secure and Private: Rest assured, we prioritize your privacy and security. We do not collect any personal data or sensitive information. - Intuitive Interface: Our app is designed for simplicity and ease of use, making it accessible for users of all levels. Download Meridia Video now and take control of your security with unparalleled convenience and peace of mind!

Screenshots

Atera4 screens
Meridia Video4 screens

Verdict

The call

The clearest difference is iOS requirement: Meridia Video at 12.0 against Atera's 15.0. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
Atera versus Meridia Video: the parameters behind the verdict, then further details
ParameterAteraMeridia Video
PriceFreeFree
Rating1.6 (113 ratings) — better—
Positive reviews9.7% of reviews—
Number of ratings113 — better—
Update frequencyEvery 6 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.0 — better
Further details — not scored
Size71 MB27 MB
Age rating4+4+
DeveloperAtera Networks LTD.Protection Technologies, LLC.

Bugs and requests

Atera

Reported bugs

18 issues
  • Login loops back to authentication screen
  • MFA window fails to appear
  • App won't connect or load data
  • Blank white screen after successful login
  • Message input field hidden behind keyboard when replying to tickets
Show 13 more
  • App freezes when accessing tickets
  • Biometric authentication fails with 'Something went wrong' error
  • Notifications don't arrive when app is logged out
  • Ticket text displays only one line
  • Images and attachments not rendering
  • Filters not working correctly
  • Resolved or deleted tickets still appearing in lists
  • App crashes when replying to tickets
  • Timer auto-starts when viewing tickets
  • Keyboard and UI overlap issues
  • Recent update broke ticket reply functionality
  • iOS 26 compatibility issues
  • Biometric login inconsistently working

Requested features

17 requests
  • Full ticket creation and management capabilities
  • Dark mode for nighttime usage
  • Patch management integration
  • Software reporting and uninstall features
  • Device assignment and renaming functionality
Show 12 more
  • Technician chat and messaging
  • Custom app dashboard
  • Host services and task manager access
  • Support chat and ticket access via app
  • Script execution capability
  • Extended session timeout or persistent login
  • OAuth 2.0 support for biometric-only authentication
  • GPS tracking for technicians
  • Scheduler for shifts and time off
  • Task management system
  • Improved ticket text display and formatting
  • Better image and attachment handling

Meridia Video

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Atera

No in-app purchases

None

Meridia Video

No in-app purchases

Questions

Is Atera free?
Atera is free to download, with no in-app purchases.
Is Meridia Video free?
Meridia Video is free to download, with no in-app purchases.
Do Atera or Meridia Video have ads?
Neither Atera nor Meridia Video shows ads.

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