Atera vs UbiBot Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
UbiBot Connect
Manage all your smart IoT devices from a single platform. View real-time data, configure alerts, and organize devices into groups for a customized smart environment. Stay connected and in control of your UbiBot devices with a user-friendly experience.
- Device Overview with remote control
- Real-time and historical data monitoring
- Adjust data collection and upload frequency
- Organize devices into groups
- Configure data and offline alerts
- Manage logs and account messages
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UbiBot Connect is the unified management platform for all your UbiBot smart IoT devices. Seamlessly add, view, and manage UbiBot products to create a customized smart environment. 【Key Features】 -Device Overview: Access basic information and the latest data for each device, with support for remote control of smart devices. -Data Monitoring: View real-time and historical data in graphical formats, keeping you informed about your devices anytime, anywhere. -Device Management: Adjust data collection and upload frequency, configure virtual fields, and organize devices into groups. Easily share devices with others. -Alert Settings: Configure data and offline alerts with multiple notification methods to ensure you never miss an important update. -Logs & Messages: Manage and view logs and account messages efficiently. -Account Management: Customize account settings and system display options to suit your preferences. UbiBot Connect ensures you stay connected and in control of your UbiBot devices, providing a comprehensive and user-friendly experience.
Screenshots
Verdict
The clearest difference is in-app purchases: Atera at none against UbiBot Connect's 12. Atera also leads on review sentiment (10% vs 0%). On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. UbiBot Connect sells 12 one-off in-app purchases. Atera asks for nothing beyond the download.
Atera ships an update every 6 weeks, UbiBot Connect every 2 months. The most recent releases landed on October 16, 2026 and October 8, 2026 respectively.
| Parameter | Atera | UbiBot Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (113 ratings) — better | — |
| Positive reviews | 9.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 113 — better | — |
| Update frequency | Every 6 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 71 MB | 160 MB |
| Age rating | 4+ | 4+ |
| Developer | Atera Networks LTD. | UBIBOT INC |
Customer experience
Atera
UbiBot Connect
Bugs and requests
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
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- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
Show 12 moreShow fewer
- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
UbiBot Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Atera
No in-app purchases
UbiBot Connect
- Add Credits$1.00
- Add Credits$10.00
- Add Credits$20.00
Show 9 moreShow fewer
- Add Credits$40.00
- Add Credits$50.00
- Add Credits$60.00
- Add Credits$80.00
- Add Credits$100.00
- Add Credits$200.00
- Add Credits$300.00
- Add Credits$400.00
- Add Credits$500.00
Questions
Is Atera free?
Is UbiBot Connect free?
Do Atera or UbiBot Connect have ads?
Which is updated more often, Atera or UbiBot Connect?
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