Comparison

Atera vs UbiBot Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Atera

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

Highlights
  • Alert monitoring
  • Customer and device access
  • Remote access
  • On-site support
  • Help desk
  • Remote Monitoring and Management (RMM)
Features
Read full description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

About

UbiBot Connect

Manage all your smart IoT devices from a single platform. View real-time data, configure alerts, and organize devices into groups for a customized smart environment. Stay connected and in control of your UbiBot devices with a user-friendly experience.

Highlights
  • Device Overview with remote control
  • Real-time and historical data monitoring
  • Adjust data collection and upload frequency
  • Organize devices into groups
  • Configure data and offline alerts
  • Manage logs and account messages
Features
Read full description

UbiBot Connect is the unified management platform for all your UbiBot smart IoT devices. Seamlessly add, view, and manage UbiBot products to create a customized smart environment. 【Key Features】 -Device Overview: Access basic information and the latest data for each device, with support for remote control of smart devices. -Data Monitoring: View real-time and historical data in graphical formats, keeping you informed about your devices anytime, anywhere. -Device Management: Adjust data collection and upload frequency, configure virtual fields, and organize devices into groups. Easily share devices with others. -Alert Settings: Configure data and offline alerts with multiple notification methods to ensure you never miss an important update. -Logs & Messages: Manage and view logs and account messages efficiently. -Account Management: Customize account settings and system display options to suit your preferences. UbiBot Connect ensures you stay connected and in control of your UbiBot devices, providing a comprehensive and user-friendly experience.

Screenshots

Atera4 screens
UbiBot Connect4 screens

Verdict

The call

The clearest difference is in-app purchases: Atera at none against UbiBot Connect's 12. Atera also leads on review sentiment (10% vs 0%). On price, update cadence, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. UbiBot Connect sells 12 one-off in-app purchases. Atera asks for nothing beyond the download.

UpkeepUpdate frequency

Atera ships an update every 6 weeks, UbiBot Connect every 2 months. The most recent releases landed on October 16, 2026 and October 8, 2026 respectively.

Scorecard3 real differences · 7 level
Atera versus UbiBot Connect: the parameters behind the verdict, then further details
ParameterAteraUbiBot Connect
PriceFreeFree
Rating1.6 (113 ratings) — better—
Positive reviews9.7% of reviews — better0.0% of reviews
Number of ratings113 — better—
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size71 MB160 MB
Age rating4+4+
DeveloperAtera Networks LTD.UBIBOT INC

Customer experience

Atera

All ratings113 ratings
Positive10.6%
Neutral6.2%
Negative83.2%
Written reviews93 reviews
Positive9.7%
Neutral6.5%
Negative83.9%

UbiBot Connect

Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Atera

Reported bugs

18 issues
  • Login loops back to authentication screen
  • MFA window fails to appear
  • App won't connect or load data
  • Blank white screen after successful login
  • Message input field hidden behind keyboard when replying to tickets
Show 13 more
  • App freezes when accessing tickets
  • Biometric authentication fails with 'Something went wrong' error
  • Notifications don't arrive when app is logged out
  • Ticket text displays only one line
  • Images and attachments not rendering
  • Filters not working correctly
  • Resolved or deleted tickets still appearing in lists
  • App crashes when replying to tickets
  • Timer auto-starts when viewing tickets
  • Keyboard and UI overlap issues
  • Recent update broke ticket reply functionality
  • iOS 26 compatibility issues
  • Biometric login inconsistently working

Requested features

17 requests
  • Full ticket creation and management capabilities
  • Dark mode for nighttime usage
  • Patch management integration
  • Software reporting and uninstall features
  • Device assignment and renaming functionality
Show 12 more
  • Technician chat and messaging
  • Custom app dashboard
  • Host services and task manager access
  • Support chat and ticket access via app
  • Script execution capability
  • Extended session timeout or persistent login
  • OAuth 2.0 support for biometric-only authentication
  • GPS tracking for technicians
  • Scheduler for shifts and time off
  • Task management system
  • Improved ticket text display and formatting
  • Better image and attachment handling

UbiBot Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Atera

No in-app purchases

12 purchases

UbiBot Connect

One-time12
  • Add Credits$1.00
  • Add Credits$10.00
  • Add Credits$20.00
Show 9 more
  • Add Credits$40.00
  • Add Credits$50.00
  • Add Credits$60.00
  • Add Credits$80.00
  • Add Credits$100.00
  • Add Credits$200.00
  • Add Credits$300.00
  • Add Credits$400.00
  • Add Credits$500.00

Questions

Is Atera free?
Atera is free to download, with no in-app purchases.
Is UbiBot Connect free?
UbiBot Connect is free to download, with in-app purchases available.
Do Atera or UbiBot Connect have ads?
Neither Atera nor UbiBot Connect shows ads.
Which is updated more often, Atera or UbiBot Connect?
Atera ships an update every 6 weeks, and UbiBot Connect every 2 months. Most recently, Atera was updated on October 16, 2026 and UbiBot Connect on October 8, 2026.

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