Comparison

Atera vs Arctic Wolf Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Atera

Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.

Highlights
  • Alert monitoring
  • Customer and device access
  • Remote access
  • On-site support
  • Help desk
  • Remote Monitoring and Management (RMM)
Features
Read full description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

About

Arctic Wolf Mobile

Features
Read full description

Arctic Wolf Mobile gives your security team the visibility and control you need—anytime, anywhere. STAY IN CONTROL OF YOUR SECURITY POSTURE Get real-time access to your managed detection and response (MDR) services, all from your phone. Monitor your security health, manage cases, and take action instantly—no matter where you are. KEY FEATURES: • Security Dashboard – High-level summaries of your security services and telemetry health at a glance • Case & Ticket Management – Access, review, and stay updated on your security cases and support tickets • Managed Risk Overview – Understand your risk profile and current status • Reporting – View comprehensive security reports whenever you need them • Quick Actions – Take immediate steps like decommissioning sensors, replying to tickets, and opening new support requests BUILT FOR BUSY SECURITY TEAMS The Arctic Wolf mobile app is designed for IT and security professionals who need to respond quickly to security events and maintain visibility across their environment. Whether you're in the office, at home, or on-the-go, you have everything you need to manage your cybersecurity. SEAMLESS INTEGRATION Works seamlessly with your Arctic Wolf portal, keeping your security data and actions synchronized. Stay secure. Stay informed. Stay ahead of threats. Download Arctic Wolf Mobile today.

Screenshots

Atera4 screens
Arctic Wolf Mobile4 screens

Verdict

The call

The clearest difference is update cadence: Arctic Wolf Mobile at every 3 days against Atera's every 6 weeks. Atera's advantage is iOS requirement (15.0 vs 17.4). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Atera ships an update every 6 weeks, Arctic Wolf Mobile every 3 days. The most recent releases landed on October 16, 2026 and October 1, 2026 respectively.

Scorecard2 real differences · 8 level
Atera versus Arctic Wolf Mobile: the parameters behind the verdict, then further details
ParameterAteraArctic Wolf Mobile
PriceFreeFree
Rating1.6 (113 ratings) — better—
Positive reviews9.7% of reviews—
Number of ratings113 — better—
Update frequencyEvery 6 weeksEvery 3 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.4
Further details — not scored
Size71 MB47 MB
Age rating4+4+
DeveloperAtera Networks LTD.Arctic Wolf Networks

Bugs and requests

Atera

Reported bugs

18 issues
  • Login loops back to authentication screen
  • MFA window fails to appear
  • App won't connect or load data
  • Blank white screen after successful login
  • Message input field hidden behind keyboard when replying to tickets
Show 13 more
  • App freezes when accessing tickets
  • Biometric authentication fails with 'Something went wrong' error
  • Notifications don't arrive when app is logged out
  • Ticket text displays only one line
  • Images and attachments not rendering
  • Filters not working correctly
  • Resolved or deleted tickets still appearing in lists
  • App crashes when replying to tickets
  • Timer auto-starts when viewing tickets
  • Keyboard and UI overlap issues
  • Recent update broke ticket reply functionality
  • iOS 26 compatibility issues
  • Biometric login inconsistently working

Requested features

17 requests
  • Full ticket creation and management capabilities
  • Dark mode for nighttime usage
  • Patch management integration
  • Software reporting and uninstall features
  • Device assignment and renaming functionality
Show 12 more
  • Technician chat and messaging
  • Custom app dashboard
  • Host services and task manager access
  • Support chat and ticket access via app
  • Script execution capability
  • Extended session timeout or persistent login
  • OAuth 2.0 support for biometric-only authentication
  • GPS tracking for technicians
  • Scheduler for shifts and time off
  • Task management system
  • Improved ticket text display and formatting
  • Better image and attachment handling

Arctic Wolf Mobile

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Atera

No in-app purchases

None

Arctic Wolf Mobile

No in-app purchases

Questions

Is Atera free?
Atera is free to download, with no in-app purchases.
Is Arctic Wolf Mobile free?
Arctic Wolf Mobile is free to download, with no in-app purchases.
Do Atera or Arctic Wolf Mobile have ads?
Neither Atera nor Arctic Wolf Mobile shows ads.
Which is updated more often, Atera or Arctic Wolf Mobile?
Atera ships an update every 6 weeks, and Arctic Wolf Mobile every 3 days. Most recently, Atera was updated on October 16, 2026 and Arctic Wolf Mobile on October 1, 2026.

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