Comparison

Atera vs ResQfy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Atera

Manage IT support and customer devices remotely with this mobile tool. It offers alert monitoring, customer and device access, and remote connectivity for on-the-go IT professionals. Designed as a companion to a larger platform, it streamlines essential IT management tasks.

Highlights
  • Remote monitoring and management
  • Customer and device access
  • Alert notifications
  • Remote access capabilities
  • Help desk functionality
  • On-the-go IT support
Features
Read full description

Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.

About

ResQfy

Features
Read full description

Resqfy – Deine Einheit. Deine App. ResQfy ist mehr als nur ein Dienstplan. Es ist das digitale Betriebssystem für Rettungsorganisationen, Feuerwehren und Hilfsdienste. Entwickelt, um die Verwaltung zu minimieren, damit der Fokus dort bleibt, wo er zählt: beim Einsatz. Warum ResQfy? Universell & Modular: Ob eine kleine Sektion oder ein landesweiter Verband – ResQfy passt sich durch das Multi-Tenant-System perfekt an deine Farben und Strukturen an. Intelligente Planung: Verwalte Dienste und Übungen unkompliziert am Smartphone oder Tablet. Zentrale Kommunikation: News, Dokumente und Bilder sicher teilen – DSGVO-konform auf europäischen Servern. Echtzeit-Übersicht: Wer ist einsatzbereit? Unser Dashboard liefert die Antwort sofort (auch optimiert für Monitore im Stützpunkt). Unterstützte Organisationen: Rettungsdienste, Freiwillige Feuerwehren, Bergrettung, Wasserrettung, Zivilschutz und technische Hilfsdienste.

Screenshots

Atera4 screens
ResQfy4 screens

Verdict

The call

The clearest difference is update cadence: ResQfy at daily against Atera's every 6 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Atera ships an update every 6 weeks, ResQfy daily. The most recent releases landed on November 7, 2026 and November 5, 2026 respectively.

Scorecard1 real difference · 9 level
Atera versus ResQfy: the parameters behind the verdict, then further details
ParameterAteraResQfy
PriceFreeFree
Rating1.6 (113 ratings) — better—
Positive reviews9.7% of reviews—
Number of ratings113 — better—
Update frequencyEvery 6 weeksDaily — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size71 MB7 MB
Age rating4+4+
DeveloperAtera Networks LTD.MLS Projekt UG (haftungsbeschrnkt)

Bugs and requests

Atera

Reported bugs

18 issues
  • Login loops back to authentication screen
  • MFA window fails to appear
  • App won't connect or load data
  • Blank white screen after successful login
  • Message input field hidden behind keyboard when replying to tickets
Show 13 more
  • App freezes when accessing tickets
  • Biometric authentication fails with 'Something went wrong' error
  • Notifications don't arrive when app is logged out
  • Ticket text displays only one line
  • Images and attachments not rendering
  • Filters not working correctly
  • Resolved or deleted tickets still appearing in lists
  • App crashes when replying to tickets
  • Timer auto-starts when viewing tickets
  • Keyboard and UI overlap issues
  • Recent update broke ticket reply functionality
  • iOS 26 compatibility issues
  • Biometric login inconsistently working

Requested features

17 requests
  • Full ticket creation and management capabilities
  • Dark mode for nighttime usage
  • Patch management integration
  • Software reporting and uninstall features
  • Device assignment and renaming functionality
Show 12 more
  • Technician chat and messaging
  • Custom app dashboard
  • Host services and task manager access
  • Support chat and ticket access via app
  • Script execution capability
  • Extended session timeout or persistent login
  • OAuth 2.0 support for biometric-only authentication
  • GPS tracking for technicians
  • Scheduler for shifts and time off
  • Task management system
  • Improved ticket text display and formatting
  • Better image and attachment handling

ResQfy

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Atera

No in-app purchases

None

ResQfy

No in-app purchases

Questions

Is Atera free?
Atera is free to download, with no in-app purchases.
Is ResQfy free?
ResQfy is free to download, with no in-app purchases.
Do Atera or ResQfy have ads?
Neither Atera nor ResQfy shows ads.
Which is updated more often, Atera or ResQfy?
Atera ships an update every 6 weeks, and ResQfy daily. Most recently, Atera was updated on November 7, 2026 and ResQfy on November 5, 2026.

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