Atera vs Maicro Vault
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Maicro Vault
Securely store and manage your sensitive information with a robust, encrypted vault. Access your data across devices using your preferred cloud storage, all without requiring accounts or relying on external servers.
- AES-256-GCM encryption
- Single encrypted file storage
- Sync via Google Drive/Dropbox
- No account registration
- Biometric unlock
- Auto-lock and clipboard clearing
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Maicro Vault is a secure, encrypted credential manager that keeps your sensitive data locked in a single encrypted file — with no accounts, no cloud login, and no recovery. Your vault is protected by AES-256-GCM encryption with a master secret only you know. Sync your encrypted vault file across devices using your own Google Drive, Dropbox, or WebDAV server. We never see your data. Features: - AES-256-GCM authenticated encryption - Single encrypted .safe file - Sync via your own Google Drive or Dropbox - No accounts or registration required - Biometric unlock (Face ID / Touch ID) - Auto-lock after inactivity - Clipboard auto-clear after 30 seconds - No recovery by design — your secret, your responsibility
Screenshots
Verdict
The clearest difference is review sentiment: Maicro Vault at 100% against Atera's 10%. Maicro Vault also leads on rating (5.0 vs 1.6) and update cadence (every 3 weeks vs every 6 weeks). Atera's advantage is price (Free vs $4.99) and ratings volume (113 vs 1). On ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Atera is free to download; Maicro Vault costs $4.99 up front. Neither carries in-app purchases, so what you see is what you pay.
Maicro Vault holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: Atera has 113 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 10% of Atera's written reviews are positive against 100% of Maicro Vault's.
Atera ships an update every 6 weeks, Maicro Vault every 3 weeks. The most recent releases landed on October 20, 2026 and October 8, 2026 respectively.
| Parameter | Atera | Maicro Vault |
|---|---|---|
| Price | Free — better | $4.99 |
| Rating | 1.6 (113 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 9.7% of reviews | 100.0% of reviews — better |
| Number of ratings | 113 — better | 1 |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium — better | Paid |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 71 MB | 4 MB |
| Age rating | 4+ | 4+ |
| Developer | Atera Networks LTD. | Maicro Machines Holdings, LLC |
Customer experience
Atera
Maicro Vault
Bugs and requests
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
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- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
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- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
Maicro Vault
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Atera
No in-app purchases
Maicro Vault
No in-app purchases
