Atera vs Farroom
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Atera
Deliver IT support remotely and on-site with alert monitoring, customer and device access, and remote control capabilities. This mobile app complements a comprehensive platform for IT professionals to manage their entire business, including RMM, help desk, and billing.
- Alert monitoring
- Customer and device access
- Remote access
- On-site support
- Help desk
- Remote Monitoring and Management (RMM)
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Introducing the Atera mobile app! Provide awesome IT support to your customers, at the office, on-site, and on-the-go, with alert monitoring, access to customers, contacts and devices, remote access, and more. Atera is a unique platform designed for Managed Service Providers (MSPs) and internal IT departments; Combining Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing and Reporting —it’s a complete, one-stop-shop that enables MSPs to manage their entire business. The mobile app is a lite version designed to be used alongside Atera software.
Farroom
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Your computers and PC games, on iPhone and iPad. Use compact touch controls on iPhone or a spacious workspace with keyboard and pointer support on iPad. On iPhone Duo with iOS 27.1, unfold for a larger desktop or partially fold for a split desktop and black trackpad workspace. FOUR WAYS TO CONNECT • Mac Screen Sharing: Apple High Performance streaming on compatible Apple-silicon Macs. Use a physical or virtual desktop, with host-supported computer audio. Choose all physical displays or an individual monitor. • RDP: access supported Windows and Linux desktops with Unicode text clipboard and host-supported audio. Choose desktop sizes up to 4K and an audio-quality preference. • VNC: connect to compatible Mac, Windows and Linux servers. Adjust image quality and compression on supporting servers. Select individual monitors when the server supplies their layout. • Sunshine: stream your desktop and PC games from a separately installed Sunshine host. Pair a compatible controller with your Apple device to send buttons, sticks and triggers. HEVC or H.264 video, stereo audio, and custom stream size, frame rate and bitrate controls are included. CONTROLS THAT FIT Click, drag, scroll and type. Use touch gestures, a scrollable extra-key strip, standard shortcuts and supported physical keyboards and pointing devices. Fit the desktop or zoom in. Keep session controls close without covering your workspace. Built-in setup and gesture guides help you get connected. START FREE Save one computer and use every connection type, full connection settings, supported sound and text clipboard, standard shortcuts, and backup export. No ads, session timers or artificial quality limits. MORE ROOM WITH PRO Unlimited saved computers, optional iCloud setup sync, custom and pinned shortcuts, reusable text, named control presets, folders, notes, desktop captures and connection-library import. Choose monthly, yearly or a one-time lifetime purchase. Pro works across iPhone, iPad and Mac using the same Apple Account. Existing lifetime owners keep access. Restore Purchases is available on the Pro page. YOUR CONNECTION, YOUR SETUP No Farroom account, relay or Farroom helper app. Your computer needs a supported remote-access server and a reachable network address. Away from home, you can use a separately installed private-network app such as Tailscale. Farroom does not provide a VPN. KNOW YOUR CONNECTION Requested video size, frame rate and quality depend on the host, network and viewing device. Sunshine streams its configured Desktop entry; display selection is managed on the host. Sunshine has no clipboard sync, controller rumble or microphone forwarding, and typed text assumes a US keyboard layout. VNC has no audio and its clipboard is limited to Latin-1 text. RDP audio depends on the server; Windows Home cannot host built-in RDP. Linux support depends on its desktop and server. Clipboard transfer is text only. Mobile operating systems may suspend background sessions. Passwords stay in device Keychain when saved. Optional iCloud setup sync excludes passwords, certificate approvals, desktop images, audio and clipboard contents. SUBSCRIPTIONS Monthly and yearly Pro renew automatically unless canceled. Eligible yearly subscribers receive a 14-day free trial. The app displays local prices and eligibility before purchase. Manage or cancel through Apple Account subscriptions. Expiry returns to Free without deleting saved data. Lifetime does not renew. Privacy: https://farroom.danielren.tz/privacy/ Terms: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is in-app purchases: Atera at none against Farroom's 3. Atera also leads on iOS requirement (15.0 vs 18.0). Farroom's advantage is update cadence (every 2 weeks vs every 6 weeks). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Farroom sells 3 in-app purchases, starting at $1.99 per month. Atera asks for nothing beyond the download.
Atera ships an update every 6 weeks, Farroom every 2 weeks. Both last shipped on October 16, 2026.
| Parameter | Atera | Farroom |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (113 ratings) — better | — |
| Positive reviews | 9.7% of reviews | — |
| Number of ratings | 113 — better | — |
| Update frequency | Every 6 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Freemium | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 71 MB | 29 MB |
| Age rating | 4+ | 17+ |
| Developer | Atera Networks LTD. | Daniel Rentz |
Bugs and requests
Atera
Reported bugs
18 issues- Login loops back to authentication screen
- MFA window fails to appear
- App won't connect or load data
- Blank white screen after successful login
- Message input field hidden behind keyboard when replying to tickets
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- App freezes when accessing tickets
- Biometric authentication fails with 'Something went wrong' error
- Notifications don't arrive when app is logged out
- Ticket text displays only one line
- Images and attachments not rendering
- Filters not working correctly
- Resolved or deleted tickets still appearing in lists
- App crashes when replying to tickets
- Timer auto-starts when viewing tickets
- Keyboard and UI overlap issues
- Recent update broke ticket reply functionality
- iOS 26 compatibility issues
- Biometric login inconsistently working
Requested features
17 requests- Full ticket creation and management capabilities
- Dark mode for nighttime usage
- Patch management integration
- Software reporting and uninstall features
- Device assignment and renaming functionality
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- Technician chat and messaging
- Custom app dashboard
- Host services and task manager access
- Support chat and ticket access via app
- Script execution capability
- Extended session timeout or persistent login
- OAuth 2.0 support for biometric-only authentication
- GPS tracking for technicians
- Scheduler for shifts and time off
- Task management system
- Improved ticket text display and formatting
- Better image and attachment handling
Farroom
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Atera
No in-app purchases
Farroom
- Farroom Pro Monthly$1.991 Month
- Farroom Pro Yearly14 Days trial$9.991 Year
- Farroom Pro Lifetime$19.99









