Trailhead GO vs KnowBe4 Learner App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Trailhead GO
Acquire in-demand Salesforce skills through free, bite-sized lessons accessible offline. Test your knowledge with quizzes, earn badges, and track your progress. Connect with experts and the community for support.
- Bite-sized Salesforce lessons
- Offline learning capability
- Knowledge quizzes and badges
- Progress tracking widget
- Access to support experts
- Trailblazer Community connection
- Virtual agent assistance
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Learn in-demand Salesforce skills that drive your company and career forward. With free, bite-sized lessons across Agentforce, Data, AI, and more you can learn anytime, anywhere - even offline. Test your knowledge by completing quizzes to earn points and badges as you climb the Trailblazer Ranks and track your progress with our widget that provides real-time updates. Also, every AI skill you learn goes towards unlocking Agentblazer Status, recognition of your proficiency using agentic AI. On Trailhead, you never have to learn alone! Get direct access to support experts, Salesforce Help articles, and the global Trailblazer Community on your journey of learning and succeeding with Salesforce. You can also receive real-time assistance by interacting with the Trailhead virtual agent. Ask questions like ‘summarize this unit’ or ‘explain this topic differently’ to increase your understanding and knowledge retention.
KnowBe4 Learner App
Access your organization's security awareness training from anywhere. Learn anytime, anywhere with continuous access to your training library on your mobile device. Seamlessly resume training started on desktop and stay informed with important user messages.
- Access assigned security awareness training
- Learn anytime, anywhere
- Resume training from desktop
- Browse training library
- Receive user messages and announcements
- Seamless learning experience
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Learn to make smarter security decisions from anywhere with the KnowBe4 Learner App. With the KnowBe4 app you can access your security awareness training assigned by your organization and learn anytime, anywhere. Stay on track to reach your learning goals with easy and continuous access to your organization’s training library right on your mobile device. KnowBe4 enables employees to make smarter security decisions, every day. KnowBe4 is the world’s first and largest New-school security awareness training and simulated phishing platform that helps manage the ongoing problem of social engineering. One Platform, One Learning Experience (LX) Creates a seamless learning experience for learners across both the KnowBe4 web platform and the mobile app. Learners will also be able to browse the KnowBe4 ModStore library and enroll in Optional Training if enabled for your organization. Learners can easily resume training they started on their desktop or laptop. With an intuitive interface, you will be able to navigate between desktop and mobile as you need to in order to complete your training. The KnowBe4 app makes it easy for learners to stay on top of user messages such as custom announcements, and KnowBe4 newsletters like the Scam of the Week and Security Hints and Tip. Support Document: https://support.knowbe4.com/hc/en-us/articles/7154599334419 Terms and Conditions: https://www.knowbe4.com/knowbe4-mobile-app-license-agreement-ios
Screenshots
Verdict
The clearest difference is rating: Trailhead GO at 4.9 against KnowBe4 Learner App's 4.0. Trailhead GO also leads on review sentiment (82% vs 44%) and ratings volume (8.8K vs 53). KnowBe4 Learner App's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (15.6 vs 26.2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Trailhead GO holds the better App Store score, 4.9 against 4.0. That said, the two scores are not equally well evidenced: Trailhead GO has 8.8K ratings behind it against 53, so its average is the more settled of the two. Written reviews point the same way: 82% of Trailhead GO's written reviews are positive against 44% of KnowBe4 Learner App's.
Trailhead GO ships an update every 3 months, KnowBe4 Learner App every 2 months. The most recent releases landed on October 13, 2026 and October 8, 2026 respectively.
| Parameter | Trailhead GO | KnowBe4 Learner App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (8.8K ratings) — better | 4.0 (53 ratings) |
| Positive reviews | 82.3% of reviews — better | 43.8% of reviews |
| Number of ratings | 8.8K — better | 53 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.2 | 15.6 — better |
| Further details — not scored | ||
| Size | 101 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | KnowBe4 |
Customer experience
Trailhead GO
KnowBe4 Learner App
Bugs and requests
Trailhead GO
Reported bugs
3 issues- Inability to delete account
- Posting to community causes app to crash
- Multiple choice answers accidentally changed during quiz submission
Requested features
5 requests- Text-to-speech option
- Ability to share achievements on LinkedIn
- Offline access to modules
- Better organization of completed/in-progress content
- Filter for mobile-friendly modules
KnowBe4 Learner App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Trailhead GO
No in-app purchases
KnowBe4 Learner App
No in-app purchases
Questions
Is Trailhead GO free?
Is KnowBe4 Learner App free?
Which has better reviews, Trailhead GO or KnowBe4 Learner App?
Do Trailhead GO or KnowBe4 Learner App have ads?
Which is updated more often, Trailhead GO or KnowBe4 Learner App?
Other comparisons
