Comparison

SD vs ITCS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SD

This app allows technicians to manage their daily job list, report on completed tasks, and handle administrative duties. It facilitates job scheduling, part ordering, and payment processing for users of specific service desk software.

Highlights
  • View daily job list
  • Report on jobs and time punches
  • Create estimates and invoices
  • Process credit card payments
  • Order parts
  • Reschedule and create new jobs
  • Send interoffice messages
Features
Read full description

SDMobile is a tool for technicians of companies that use Rossware's ServiceDesk software. Features: * View the daily job list * Report on jobs * Report time punches * Create estimates/invoices * Take credit card payments * Order parts * Reschedule jobs * Send interoffice messages * View the daily part pickup list * Create new jobs * Initiate robocalls * Fixed image previews

About

ITCS

Track employee work hours online or offline. This app allows users to punch in and out, view timesheets, and sync data automatically when back online. It provides essential time and attendance functionality for businesses.

Highlights
  • Online time punching
  • Offline time tracking
  • View current timesheets
  • Automatic data sync
  • Employee access
Read full description

This is the first version of the ITCS-WebClock employee access App. Inside the App the user will be able to punch online and offline. When online users will be able to punch live and see their current timesheets as well as do the same functionality as when accessing from the website. When offline users will be able to track their time and store it locally until the user comes back online. Once back online punches will transmit to the WebClock system.

Screenshots

SD4 screens
ITCS4 screens

Verdict

The call

SD and ITCS both sit at 2.5 stars, but that hides the real split: 33% of SD's written reviews are positive against 0% of ITCS's. ITCS's advantage is update cadence (every 3 weeks vs every 6 months) and iOS requirement (11.0 vs 15.5). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ITCS holds the better App Store score, 2.7 against 2.5. Both are backed by a comparable volume of ratings — 11 and 7 respectively. Written reviews complicate that: 33% of SD's written reviews are positive against 0% of ITCS's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SD ships an update every 6 months, ITCS every 3 weeks. The most recent releases landed on September 14, 2026 and October 3, 2026 respectively.

Scorecard3 real differences · 7 level
SD versus ITCS: the parameters behind the verdict, then further details
ParameterSDITCS
PriceFreeFree
Rating2.5 (11 ratings)2.7 (7 ratings) — better
Positive reviews33.3% of reviews — better0.0% of reviews
Number of ratings11 — better7
Update frequencyEvery 6 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.511.0 — better
Further details — not scored
Size26 MB94 MB
Age rating4+4+
DeveloperRossware Computing, Inc.IT Computing Services, Inc.

Customer experience

SD

All ratings11 ratings
Positive36.4%
Neutral0.0%
Negative63.6%
Written reviews12 reviews
Positive33.3%
Neutral8.3%
Negative58.3%

ITCS

All ratings7 ratings
Positive42.9%
Neutral0.0%
Negative57.1%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

SD

No in-app purchases

None

ITCS

No in-app purchases

Questions

Is SD free?
SD is free to download, with no in-app purchases.
Is ITCS free?
ITCS is free to download, with no in-app purchases.
Which has better reviews, SD or ITCS?
ITCS is rated higher. SD averages 2.5 out of 5 from 11 ratings, while ITCS averages 2.7 from 7 ratings.
Do SD or ITCS have ads?
Neither SD nor ITCS shows ads.
Which is updated more often, SD or ITCS?
SD ships an update every 6 months, and ITCS every 3 weeks. Most recently, SD was updated on September 14, 2026 and ITCS on October 3, 2026.

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