ServiceMatters vs SD
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceMatters
Access a vast library of technical reference materials for a major appliance manufacturer's brands. Download instruction guides, job aids, and service manuals directly to your mobile device.
- 100,000+ technical reference materials
- Whirlpool Corporation brand portfolio
- Download instruction guides
- Access job aids
- Service manuals available
- Mobile access
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ServiceMatters has gone mobile! Access over 100,000 technical reference materials encompassing Whirlpool Corporation’s portfolio of brands. Download instruction guides, job aids, service manuals and more, straight to your phone.
SD
This app allows technicians to manage their daily job list, report on completed tasks, and handle administrative duties. It facilitates job scheduling, part ordering, and payment processing for users of specific service desk software.
- View daily job list
- Report on jobs and time punches
- Create estimates and invoices
- Process credit card payments
- Order parts
- Reschedule and create new jobs
- Send interoffice messages
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SDMobile is a tool for technicians of companies that use Rossware's ServiceDesk software. Features: * View the daily job list * Report on jobs * Report time punches * Create estimates/invoices * Take credit card payments * Order parts * Reschedule jobs * Send interoffice messages * View the daily part pickup list * Create new jobs * Initiate robocalls * Fixed image previews
Screenshots
Verdict
ServiceMatters and SD both sit at 2.6 stars, but that hides the real split: 33% of SD's written reviews are positive against 10% of ServiceMatters's. ServiceMatters's advantage is update cadence (every 2 months vs every 6 months) and iOS requirement (13.0 vs 15.5). On price, rating, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.6 for ServiceMatters against 2.5 for SD. Both are backed by a comparable volume of ratings — 27 and 11 respectively. Written reviews are what separate them: 10% of ServiceMatters's written reviews are positive against 33% of SD's.
ServiceMatters ships an update every 2 months, SD every 6 months. The most recent releases landed on September 18, 2026 and September 14, 2026 respectively.
| Parameter | ServiceMatters | SD |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (27 ratings) — better | 2.5 (11 ratings) |
| Positive reviews | 10.0% of reviews | 33.3% of reviews — better |
| Number of ratings | 27 — better | 11 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 335 MB | 26 MB |
| Age rating | 17+ | 4+ |
| Developer | Whirlpool Corporation | Rossware Computing, Inc. |
Customer experience
ServiceMatters
SD
In-app purchases
ServiceMatters
No in-app purchases
SD
No in-app purchases
