ServiceMatters vs SWOpsCenter

ServiceMatters has gone mobile! Access over 100,000 technical reference materials encompassing Whirlpool Corporation’s portfolio of brands. Download instruction guides, job aids, service manuals and more, straight to your phone.

SWOpsCenter is the command hub for your service operations, bringing the power of ServiceWorks into one easy-to-use mobile app. Designed for growing field service companies, it centralizes scheduling, dispatch, job tracking, and parts management so your team can run smarter, faster, and more connected. With smart scheduling and dispatch tools, you can assign the right technician to the right job in seconds, manage zones and capacity efficiently, and reduce wasted travel time. Job and ticket management is streamlined so you can create, edit, and track jobs with full visibility into status, assigned tech, and job history. Parts and inventory are always at your fingertips, with tools to allocate, order, and track items from warehouse to truck to job site, keeping your stock accurate and your technicians prepared. SWOpsCenter also helps managers monitor performance across multiple locations, track KPIs like job completion and time efficiency, and make informed decisions that drive business growth. For technicians in the field, the app offers real-time updates, digital signature capture, and mobile payment options so they can complete jobs seamlessly. Customers benefit from accurate arrival times, faster service, and an overall better experience. Whether you’re running an appliance repair company, HVAC service, plumbing business, or any other field service operation, SWOpsCenter adapts to your workflow and scales with your team. Backed by ServiceWorks, the trusted all-in-one platform for service businesses, SWOpsCenter combines enterprise-level strength with a simple design that works anywhere. Put your operations in the center—where they belong—and transform the way you manage your service business with SWOpsCenter.