ServiceMatters

ServiceMatters

by Whirlpool Corporation

27 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • May 29, 2018
  • June 5, 2026
ServiceMatters screenshot #1 for iPhone
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ServiceMatters screenshot #6 for iPhone
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About

Access a vast library of technical reference materials for a major appliance manufacturer's brands. Download instruction guides, job aids, and service manuals directly to your mobile device.

100,000+ technical reference materials
Whirlpool Corporation brand portfolio
Download instruction guides
Access job aids
Service manuals available
Mobile access
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What's New in ServiceMatters

2.7.29

June 5, 2026

Added Load and Sensor Feedback Monitoring functionality for enhanced appliance diagnostics and monitoring. Improved app connectivity performance and stability. General bug fixes and defect resolution. Performance and stability improvements for a smoother user experience.

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User reviews

Great app !

It’s like my tool bag won’t leave home with out it = )

Logging in is still a pain

They updated the app and now it won’t keep you logged in and on top of that they’ve made it hard to get logged in because autofill doesn’t work and the paste function doesn’t work in the password fields either so you can’t paste from a password manager or anything. Very irritating.

Can’t Login yet I can login through safari

This app is absolute trash. You can’t paste your password. You can’t use your password from your vault. I actually wrote down my password thinking I wasn’t doing it right but I was. You can’t use the “forgot my password” function.

Tried to take a class in safari but you can’t answer questions because there is no way to fill the answers out. i tried several browsers and even tried to change the settings every which way I could. I know tech and I knew this would be a bad setup when the password rules were contrary to what experts in the security space recommend.

This has to be the worst example of what a multi-billion dollar industry can do with tech.
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Hard to login now

They updated the app and now it won’t keep you logged in and on top of that they’ve made it hard to get logged in because the paste function doesn’t work in the password fields so you can’t paste from a password manager or anything. Very irritating.

Service matters app

App has not been working properly since last update unable to use

Developer apps

FAQ

What brands are covered by ServiceMatters?

ServiceMatters covers Whirlpool Corporation's portfolio of brands, providing access to technical reference materials for their various appliances.

What types of documents can I download with ServiceMatters?

You can download instruction guides, job aids, and service manuals directly to your phone or tablet through ServiceMatters.

Is ServiceMatters available on Android devices?

ServiceMatters is currently available for iPhone, iPad, and iPod devices, as indicated by its supported devices list.

How often is ServiceMatters updated?

The app was last updated on March 17, 2026, with version 2.7.28. Specific update frequency is not detailed, but this indicates recent activity.

What is the user rating for ServiceMatters?

ServiceMatters has a user rating of 2.5 stars based on 26 ratings, suggesting mixed user satisfaction.

What is the age rating for ServiceMatters?

ServiceMatters has an age rating of 17+, which is typical for business or technical reference applications.

Does ServiceMatters have ads?

No, ServiceMatters does not contain advertisements, as indicated by the 'hasAds' flag being false.

Is ServiceMatters free to use?

Yes, ServiceMatters is available for free download and use, with no in-app purchases required.