ServiceMatters User Reviews

ServiceMatters
ServiceMatters
Whirlpool Corporation

Top reviews

Great app !

It’s like my tool bag won’t leave home with out it = )

Logging in is still a pain

They updated the app and now it won’t keep you logged in and on top of that they’ve made it hard to get logged in because autofill doesn’t work and the paste function doesn’t work in the password fields either so you can’t paste from a password manager or anything. Very irritating.

Can’t Login yet I can login through safari

This app is absolute trash. You can’t paste your password. You can’t use your password from your vault. I actually wrote down my password thinking I wasn’t doing it right but I was. You can’t use the “forgot my password” function.

Tried to take a class in safari but you can’t answer questions because there is no way to fill the answers out. i tried several browsers and even tried to change the settings every which way I could. I know tech and I knew this would be a bad setup when the password rules were contrary to what experts in the security space recommend.

This has to be the worst example of what a multi-billion dollar industry can do with tech.
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Hard to login now

They updated the app and now it won’t keep you logged in and on top of that they’ve made it hard to get logged in because the paste function doesn’t work in the password fields so you can’t paste from a password manager or anything. Very irritating.

Service matters app

App has not been working properly since last update unable to use

Cannot use app

Have not been able to properly use the app since the last update. Constantly freezes. I have deterred the app multiple times on multiples devices.

Not able to perform simple duties due to this issue. Please fix this.

iOS 16

App needs to be updated . Force closing after updating to ios 16 . I work with a W service company so this is very frustrating.

Unable to log in

after update unable to log in at all

One star until fixed

I haven’t been able to open the App in weeks, this is a major inconvenience for me and my business. If the app opens I’m sure it will be great again but until then, one star....
#makeservicemattersappgreatagain
#&Ftrump

Response from developer

Hi Sorry to hear you are experiencing this, we would suggest updating the app to the most current version 1.24 released 8/15/2018. If you are still having problems please send us an email at nar_servicematters@whirlpool.com. We would be happy to assist further assist you to get connected!

Major bug

After the last update, the app will not even open up.

Response from developer

Hi Thank you for taking the time to make us aware of your concern. We would suggest updating the app to the most current version 1.24 released 8/15/2018. Please re-download and install from the app store. If you are still having problems please send us an email at nar_servicematters@whirlpool.com. We would be happy to assist further assist you to get connected!