SD-Mobile

SD-Mobile

Rossware's Service Desk Mobile

11 ratings
12 reviews
Free

Details

  • Released
  • Updated
  • March 12, 2020
  • April 28, 2025

Features

SD-Mobile screenshot #1 for iPhone
SD-Mobile screenshot #2 for iPhone
SD-Mobile screenshot #3 for iPhone
SD-Mobile screenshot #4 for iPhone
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About

This app allows technicians to manage their daily job list, report on completed tasks, and handle administrative duties. It facilitates job scheduling, part ordering, and payment processing for users of specific service desk software.

View daily job list
Report on jobs and time punches
Create estimates and invoices
Process credit card payments
Order parts
Reschedule and create new jobs
Send interoffice messages
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What's New in SD

2.6.7

April 28, 2025

With a new back-end system SDMobile's core features like photo taking, barcode scanning, and job recording are more stable and reliable.

User reviews

App

This app is horrible & very outdated it’s the worst app with scheduling I’ve ever used.

New update

Freezes constantly and have to force quit and restart.
Still no fix , this app is costing me money and time. Swift link was better than this garbage.

Trash

Service desk and all related technology is beyond outdated. I have pleaded with them for nearly 5 years to get with the times. No change. I can’t believe how much $$ I paid for this software, and still paying monthly fees. Do not buy this outdated garbage. I like to be professional and my customers expect me to. Part of this is staying current with modern, common business technology. There are many current options at a fraction of the price and are infinitely better!
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Keeps Crashing

Keeps crashing Everytime you go back out of a job. Other items are questionable also.

Poorly optimized for iOS

The app is virtually unusable on my brand new iPhone 16 Pro. Text boxes are covered up by the keyboard I’m typing with so I can’t see anything. Tabs also hang up so I have to switch to an alternate tab and then back to the one I wanna use again to get it to unfreeze. This app has been terrible to use since day one.
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Developer apps

FAQ

What is SD-Mobile used for?

SD-Mobile is a tool for technicians of companies that use Rossware's ServiceDesk software. It helps them manage their daily job list, report on jobs, and handle various administrative tasks on the go.

What features does SD-Mobile offer?

SD-Mobile allows users to view their daily job list, report on jobs and time punches, create estimates/invoices, take credit card payments, order parts, reschedule jobs, send interoffice messages, and create new jobs.

Is SD-Mobile available on Android devices?

Based on the provided data, SD-Mobile is supported on iPhone, iPad, and iPod. Information regarding Android compatibility is not available.

How often is SD-Mobile updated?

The latest version of SD-Mobile is 2.6.7, which was last updated on April 28, 2025. This indicates a recent update, suggesting ongoing development and maintenance.

What is the age rating for SD-Mobile?

SD-Mobile has an age rating of 4+. This means it is considered appropriate for users aged 4 and older.

Does SD-Mobile have ads?

No, SD-Mobile does not contain advertisements. The app is free to download and use without any ad interruptions.

What is the user feedback on SD-Mobile?

SD-Mobile has a rating of 2.5 stars from 11 ratings. This suggests that while some users find it useful, there may be areas for improvement based on overall user sentiment.

Can SD-Mobile be used offline?

The provided description does not specify whether SD-Mobile supports offline functionality. It is likely that an internet connection is required for most features, especially those involving reporting and payments.