24/7 Care vs AMSConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
24/7 Care
Access licensed healthcare providers 24/7 via phone or video for consultations and prescriptions. Get medical advice and treatment for various common ailments conveniently from your device.
- 24/7/365 access to licensed providers
- Phone and video consultations
- Diagnosis and treatment recommendations
- Prescription services
- Medical history management
- Account authentication
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QUALITY CARE. ANYTIME. ANYWHERE. 24/7 Care connects you with a licensed health care provider 24/7/365 through the convenience of phone or video consults. Within minutes, a provider will contact you ready to listen and resolve your issue. If medically necessary, a prescription will be sent to your pharmacy of choice. * It’s health care when and where you want it! 24/7 Care providers can diagnose, recommend treatment and prescribe medication, if medically necessary, for many medical issues, including: - Sore throat and stuffy nose - Allergies - Cold and flu symptoms - Bronchitis - Poison ivy - Pink eye - Urinary tract infection - Respiratory infection - Sinus problems - Ear infection And more... HOW DOES IT WORK? Request a consult – Open the 24/7 Care App and request a consult, provide medical history and pay for the consult. Your 24/7 Care account is also available online at www.24-7care.com or toll-free at 855-615-8346. Talk to a health care provider – Within minutes, a provider reviews your medical history and contacts you via phone or video. 24/7 Care consults have no time limit; you can speak to the provider for as long as you’d like. Pick up prescription – The provider discusses the issue with you, answers any questions and recommends next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice. HOW DO I GET 24/7 CARE? 24/7 Care is a service provided to you as a benefit through your employer, health insurance, or other organization. Visit www.24-7care.com to learn more. This app allows 24/7 Care members to: - Authenticate your 24/7 Care account. - Talk to a health care provider, anytime, anywhere. - Create and update your medical history. - Update personal, contact, login and billing information.
AMSConnect
This HIPAA-compliant app facilitates secure text messaging for critical workflows. It integrates with messaging devices, offers group messaging, and allows for secure external communication. Features include read receipts, voice notes, and file sharing.
- HIPAA-compliant secure messaging
- Pager integration for redundancy
- Service team messaging
- Critical alert notifications
- Message forwarding
- Availability status updates
- Secure file and voice note sharing
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AMS Connect is a HIPAA compliant mobile application for critical and secure text messaging. Enhancing critical messaging workflows AMS Connect also integrates with American Messaging’s suite of critical messaging devices, providing reliable, secure, and redundant messaging. Key Features: - Send and receive secure text messages in compliance with HIPAA standards. - Pager Integration – Messages arrive on your pager, smartphone or both for redundancy and convenience. - Service Teams – Send a page to a service team or group. Adds backup and redundancy to the traditional “hand-off” or “pass around” pager with easy opt-in and opt-out of on-call pagers at any time. - Silent/Do Not Disturb Override – AMS Connect notifications can override “Silent” and “Do Not Disturb” phone settings when Critical Alerts are “Allowed” by the end-user. - Message Forwarding – Let your colleagues know who is covering you when off-duty and have your messages automatically forwarded to that person. - Availability Status – Set your status to let contacts know if you are available, bust or off duty and view the status of others. - Mobile & Web Accessibility – Access AMS Connect anytime, anywhere with device sync. - Read Receipts – See exactly if, and when your colleagues have read your messages with receipts. - Quick Messages - Quickly send commonly used messages by selecting from a list of pre-populated phrases or create your own. - Voice Notes – Record a voice message and send it securely within a conversation thread. - Photo & File Share – Safely send up to 5 photo and file attachments including PDF, Word, and Excel documents up to 28MB at a time. - Archived Messaging History – Ability to archive single, multiple or all messages (according to your organization’s retention policy). - Searchable Directory – Access a listing of professionals from your organization and message them directly. - Urgent Message – Alert your care team to critical information and events by sending an urgent message with a unique tone. - Critical Group Messaging – Privately and securely message individuals, teams, and other distribution groups. - Secure External Messaging – (enhanced feature) Send a HIPAA secure message or photo to anyone with a mobile phone. Secure external messages are encrypted conversations between an American Messaging user and an external user with a mobile device. No need to sign up and remember usernames and passwords. Just quick, easy secure communication.
Screenshots
Verdict
The clearest difference is review sentiment: 24/7 Care at 70% against AMSConnect's 18%. 24/7 Care also leads on rating (4.5 vs 2.2). AMSConnect's advantage is update cadence (monthly vs every 3 months) and ratings volume (289 vs 42). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
24/7 Care holds the better App Store score, 4.5 against 2.2. That said, the two scores are not equally well evidenced: AMSConnect has 289 ratings behind it against 42, so its average is the more settled of the two. Written reviews point the same way: 70% of 24/7 Care's written reviews are positive against 18% of AMSConnect's.
24/7 Care ships an update every 3 months, AMSConnect monthly. Both last shipped on November 3, 2026.
| Parameter | 24/7 Care | AMSConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (42 ratings) — better | 2.2 (289 ratings) |
| Positive reviews | 70.0% of reviews — better | 17.9% of reviews |
| Number of ratings | 42 | 289 — better |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 16.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 143 MB | 70 MB |
| Age rating | 17+ | 4+ |
| Developer | CAMC Health System, Inc | American Messaging, LLC |
Customer experience
24/7 Care
AMSConnect
Bugs and requests
24/7 Care
Not enough reviews yet to summarise bugs or requests.
AMSConnect
Reported bugs
4 issues- Inconsistent page delivery
- Unexpected logout and data loss
- Compatibility issues with iOS 16
- Glitches with service team management
Requested features
5 requests- Scheduling and on-call routing
- Apple Watch app integration
- Customizable alert sounds
- Ability to delete messages
- Improved CarPlay support
In-app purchases
24/7 Care
No in-app purchases
AMSConnect
No in-app purchases
Questions
Is 24/7 Care free?
Is AMSConnect free?
Which has better reviews, 24/7 Care or AMSConnect?
Do 24/7 Care or AMSConnect have ads?
Which is updated more often, 24/7 Care or AMSConnect?
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