Active Eye | BLM GROUP vs Acty Glasses

Active Eye is the BLM GROUP app to access your Remote Technical Assistance Service in real time, conveniently and quickly. Active Eye allows you to receive assistance at any time, putting you in touch with an expert who, through a live video session, can see the problem through your camera, will seek a solution or will give you precise instructions on how to proceed. Features: - Recording and exchange of photographs, videos and audio data. - Chat-type communication function. - The BLM GROUP operator can see your problem live, and guide you to the resolution through your iPhone or iPad. - You can share photos and documents and interact with the framed image to facilitate communication with our technician. Active Eye runs perfectly on all iOS versions for iPhone or iPad.

Acty is a professional software platform which combines remote video assistance with Augmented Reality (AR) technology to provide quick and immediate video support, help companies identify and resolve problems, assist installation of machines and systems, support troubleshoot process, all from their HQ or home office effectively and quickly. The application is optimized to be installed on iPhones to enable collaboration between technicians in the field and experts in the office. It allows you to receive support at any time through a video session to see the problem and provide precise instructions through the annotations in Augmented Reality. Key features: • Taking photos and recording videos • Freeze annotations (snap a photo and draw on the image) • Company chat – public and private • Screen sharing (documents, web pages, etc.) • Automatic text and voice translation • Voice control with Iristick Smart Glasses • QR Code and Barcode scanning • Digital zoom