Lebara vs My Telsim
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lebara
Easily activate new services, monitor your data and call minutes, and manage your mobile plan. Recharge your account with various payment options and purchase add-ons or roaming packs.
- Activate new service
- Check data and call usage
- Manage mobile plans
- Purchase add-ons and roaming
- Recharge account
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Activate your service: Get on board and activate your service with just a few simple clicks. Check your usage (Dashboard): See how much of your included data, data bank balance, main balance and international call minutes you have left. Manage your plan: Change/upgrade plans & manage auto-debits. You can also purchase add-ons or international roaming packs. Manage recharges: Recharge your service using credit card, voucher or PayPal. General terms: The features of the app are subject to change. The app is free but download charges apply for downloading from App Store. Non Lebara customers can download the app however data charges may apply as per your plan rate. When accessing the app overseas, international roaming charges will apply.
My Telsim
Manage your mobile account 24/7, including checking balances, recharging, and viewing transaction history. Access account summaries, buy extra data, and set up auto-recharge. Get assistance through online support and messaging.
- Account summary and management
- Balance checking and recharging
- Buy extra data and plans
- Save payment methods
- Online support and messaging
- Transaction history and invoices
- Set up auto-recharge
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With the My Telsim app, you can manage your account 24/7 including checking your balance and recharging, everything you need to know about your account is right here. Sign in with your My Telsim Account ID. Here are some of the handy new features in the My Telsim app: - Account Summary to view and manage multiple services - Buy Extras including adding extra data to your plan - Save and manage your payment methods -Get assistance with online support -Contact us via Send us a message if you have any questions about your account or if you need assistance. You will need to sign in with your Telsim My Account ID to access the following features: - Set up and manage auto-recharge - Manage multiple services and your profile - Transaction history, downloading receipts and tax invoices - Data gifting -Easily recharge, purchase additional data, check balance, and recharge history -Check plan details, securely make payments and view current and previous invoices.
Screenshots
Verdict
The clearest difference is rating: My Telsim at 5.0 against Lebara's 2.2. My Telsim also leads on update cadence (every 2 weeks vs every 2 months) and review sentiment (29% vs 18%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Telsim holds the better App Store score, 5.0 against 2.2. Both are backed by a comparable volume of ratings — 6 and 3 respectively. Written reviews point the same way: 18% of Lebara's written reviews are positive against 29% of My Telsim's.
Lebara ships an update every 2 months, My Telsim every 2 weeks. The most recent releases landed on September 22, 2026 and September 17, 2026 respectively.
| Parameter | Lebara | My Telsim |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (6 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 17.7% of reviews | 28.6% of reviews — better |
| Number of ratings | 6 — better | 3 |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 37 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Vodafone Hutchison Australia | Kangaroo Telecom Pty Ltd |
Customer experience
Lebara
My Telsim
Bugs and requests
Lebara
Reported bugs
21 issues- Chat box design not responsive for iPhone 16 Pro
- App keeps logging me out
- SIM number not found error during activation
- Blank white screen on login
- App charged multiple times for data
Show 16 moreShow fewer
- PIN reset not working
- Data usage discrepancies
- App crashes or becomes unresponsive
- Services blocked without prior notification
- Cannot make phone calls frequently
- App not working after update
- Can't open app since recent update
- Notification sounds even on silent mode
- Password text field triggers numeric keyboard
- Camera scan issues for activation
- No submit/confirm button in app for activation
- Cannot add ID other than credit card
- Proof of ID issues (credit card only)
- App suddenly asks for password that was never set up
- Cannot change information by yourself
- App is confusing and doesn't let you follow instructions
Requested features
9 requests- Option to upload photo or screenshot in reviews
- Feature to see previous conversation with Lebara
- Dark mode option
- Live data tracking in the app
- Ability to order 180-day deals as eSIM
Show 4 moreShow fewer
- Simpler way to order eSIM from within the app
- Option to update address within the app
- More inclusive input validation for names
- Fix numeric keyboard issue for password field
My Telsim
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Lebara
No in-app purchases
My Telsim
No in-app purchases
