appWash by Miele vs My Chapter App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
appWash by Miele
Digitize your laundry room with this app. Book and pay for washing machines and dryers online, receive notifications when your laundry is ready, and avoid waiting times. It simplifies the washing process with essential digital features.
- Book washing machines and dryers online
- Cashless payment (credit card, PayPal)
- Notifications when laundry is ready
- View available machines
- Digital laundry room management
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Book and pay for washing machines online with just a few clicks. appWash digitizes your laundry room! Our focus: simply. washing. simply. appWash simplifies as much as possible the necessary, yet often annoying activity of washing. On your smartphone you can use appWash anytime, anywhere. Washing becomes modern and digital. And all of this without overloading the app. No unnecessary features and additional functions, because in the end it's all about washing - no more, no less. washing. What appWash does? Just what you need to wash and dry: 1 | Viewing and booking available washing machines and dryers - No more having to visit the laundry room in the basement several times and unnecessary waiting because all machines are occupied. 2 | Cashless payment with credit card, PayPal etc. - No more searching for small change or buying laundry coins. And that without additional costs. 3 | Get notified when your laundry is ready - Don't spend more time in the laundry room than necessary, you have better things to do. How to use appWash. appWash is a service for shared laundry rooms where you pay per wash. If the operator of your laundry room, e.g. your landlord, has decided to use appWash, he will inform you. Then simply download the app, register and start. Of course you can also recommend us! Show your landlord or the operator of a laundry room our website. On the website you will find a product brochure under "appWash operator". You can contact us at info@appwash.com or simply visit your nearest Miele partner. And if everything works out and appWash is installed in your laundry room, you will receive your first appWash prepaid balance of 50€ from us! About us - Powered by Miele. From a traditional equipment manufacturer to a modern partner for system solutions: In its innovation laboratory, Miele picks up on digital trends in order to facilitate its customers' work processes and expand its own range of products. With appWash, the result is a digital service of the future that develops and sells state-of-the-art technology for laundry rooms all over the world. Together with Miele Professional products, we offer innovation and quality from a single source.
My Chapter App
Connect with neighbors, join clubs, and stay updated on property news and events. Book on-demand services, plan your arrival with essential purchases, and log requests with the community team.
- Connect with neighbors
- Join community clubs
- Property news and announcements
- Resident events calendar
- Book on-demand services
- Plan arrival essentials
- Log and track requests
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Welcome to your Chapter Service App. Access useful property information, meet the community team and keep up to date with what’s going on at your property. - Connect with your neighbours and join community clubs and groups - Stay up to date on any important news and announcements - Explore your resident events and social calendar - Book on-demand services including laundry, housekeeping and much more - Plan your arrival - You can purchase essential items such as kitchen and bedding packs for your room, arrange airport transfers - Log requests anytime with the Community Team - Track your requests and orders in real-time If you need help with anything, if you have suggestions as to how we can improve our services, or if there are community clubs, you’d like us to consider running, please do get in touch.
Screenshots
Verdict
The clearest difference is rating: My Chapter App at 5.0 against appWash by Miele's 4.4. My Chapter App also leads on monetization model (free vs free with in-app purchases). appWash by Miele's advantage is ratings volume (314 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Chapter App holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: appWash by Miele has 314 ratings behind it against 3, so its average is the more settled of the two.
appWash by Miele ships an update every 2 months, My Chapter App monthly. The most recent releases landed on September 21, 2026 and September 24, 2026 respectively.
| Parameter | appWash by Miele | My Chapter App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (314 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 32.7% of reviews | — |
| Number of ratings | 314 — better | 3 |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 23 MB | 78 MB |
| Age rating | 4+ | 4+ |
| Developer | Miele Operations and Payment Solutions GmbH | PING SERVICES LTD |
Customer experience
appWash by Miele
My Chapter App
Bugs and requests
appWash by Miele
Reported bugs
4 issues- App login/registration not working
- Machines not connecting to app properly
- Refund process is unreliable
- Dryers frequently stop early
Requested features
4 requests- Allow pay-per-wash option
- Provide machine manuals in-app
- Add ability to contact previous user
- Display remaining time instead of elapsed
My Chapter App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
appWash by Miele
No in-app purchases
My Chapter App
No in-app purchases









