Comparison

appWash by Miele vs My Chapter App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

appWash by Miele

Digitize your laundry room with this app. Book and pay for washing machines and dryers online, receive notifications when your laundry is ready, and avoid waiting times. It simplifies the washing process with essential digital features.

Highlights
  • Book washing machines and dryers online
  • Cashless payment (credit card, PayPal)
  • Notifications when laundry is ready
  • View available machines
  • Digital laundry room management
Features
Read full description

Book and pay for washing machines online with just a few clicks. appWash digitizes your laundry room! Our focus: simply. washing. simply. appWash simplifies as much as possible the necessary, yet often annoying activity of washing. On your smartphone you can use appWash anytime, anywhere. Washing becomes modern and digital. And all of this without overloading the app. No unnecessary features and additional functions, because in the end it's all about washing - no more, no less. washing. What appWash does? Just what you need to wash and dry: 1 | Viewing and booking available washing machines and dryers - No more having to visit the laundry room in the basement several times and unnecessary waiting because all machines are occupied. 2 | Cashless payment with credit card, PayPal etc. - No more searching for small change or buying laundry coins. And that without additional costs. 3 | Get notified when your laundry is ready - Don't spend more time in the laundry room than necessary, you have better things to do. How to use appWash. appWash is a service for shared laundry rooms where you pay per wash. If the operator of your laundry room, e.g. your landlord, has decided to use appWash, he will inform you. Then simply download the app, register and start. Of course you can also recommend us! Show your landlord or the operator of a laundry room our website. On the website you will find a product brochure under "appWash operator". You can contact us at info@appwash.com or simply visit your nearest Miele partner. And if everything works out and appWash is installed in your laundry room, you will receive your first appWash prepaid balance of 50€ from us! About us - Powered by Miele. From a traditional equipment manufacturer to a modern partner for system solutions: In its innovation laboratory, Miele picks up on digital trends in order to facilitate its customers' work processes and expand its own range of products. With appWash, the result is a digital service of the future that develops and sells state-of-the-art technology for laundry rooms all over the world. Together with Miele Professional products, we offer innovation and quality from a single source.

About

My Chapter App

Connect with neighbors, join clubs, and stay updated on property news and events. Book on-demand services, plan your arrival with essential purchases, and log requests with the community team.

Highlights
  • Connect with neighbors
  • Join community clubs
  • Property news and announcements
  • Resident events calendar
  • Book on-demand services
  • Plan arrival essentials
  • Log and track requests
Features
Read full description

Welcome to your Chapter Service App. Access useful property information, meet the community team and keep up to date with what’s going on at your property. - Connect with your neighbours and join community clubs and groups - Stay up to date on any important news and announcements - Explore your resident events and social calendar - Book on-demand services including laundry, housekeeping and much more - Plan your arrival - You can purchase essential items such as kitchen and bedding packs for your room, arrange airport transfers - Log requests anytime with the Community Team - Track your requests and orders in real-time If you need help with anything, if you have suggestions as to how we can improve our services, or if there are community clubs, you’d like us to consider running, please do get in touch.

Screenshots

appWash by Miele4 screens
My Chapter App4 screens

Verdict

The call

The clearest difference is rating: My Chapter App at 5.0 against appWash by Miele's 4.4. My Chapter App also leads on monetization model (free vs free with in-app purchases). appWash by Miele's advantage is ratings volume (314 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Chapter App holds the better App Store score, 5.0 against 4.4. That said, the two scores are not equally well evidenced: appWash by Miele has 314 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

appWash by Miele ships an update every 2 months, My Chapter App monthly. The most recent releases landed on September 21, 2026 and September 24, 2026 respectively.

Scorecard3 real differences · 7 level
appWash by Miele versus My Chapter App: the parameters behind the verdict, then further details
ParameterappWash by MieleMy Chapter App
PriceFreeFree
Rating4.4 (314 ratings)5.0 (3 ratings) — better
Positive reviews32.7% of reviews
Number of ratings314 — better3
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS14.0 — better15.0
Further details — not scored
Size23 MB78 MB
Age rating4+4+
DeveloperMiele Operations and Payment Solutions GmbHPING SERVICES LTD

Customer experience

appWash by Miele

All ratings314 ratings
Positive86.3%
Neutral1.9%
Negative11.8%
Written reviews98 reviews
Positive32.7%
Neutral1.0%
Negative66.3%

My Chapter App

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

appWash by Miele

Reported bugs

4 issues
  • App login/registration not working
  • Machines not connecting to app properly
  • Refund process is unreliable
  • Dryers frequently stop early

Requested features

4 requests
  • Allow pay-per-wash option
  • Provide machine manuals in-app
  • Add ability to contact previous user
  • Display remaining time instead of elapsed

My Chapter App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

appWash by Miele

No in-app purchases

None

My Chapter App

No in-app purchases

Questions

Is appWash by Miele free?
appWash by Miele is free to download, with no in-app purchases.
Is My Chapter App free?
My Chapter App is free to download, with no in-app purchases.
Which has better reviews, appWash by Miele or My Chapter App?
My Chapter App is rated higher. appWash by Miele averages 4.4 out of 5 from 314 ratings, while My Chapter App averages 5.0 from 3 ratings.
Do appWash by Miele or My Chapter App have ads?
Neither appWash by Miele nor My Chapter App shows ads.
Which is updated more often, appWash by Miele or My Chapter App?
appWash by Miele ships an update every 2 months, and My Chapter App monthly. Most recently, appWash by Miele was updated on September 21, 2026 and My Chapter App on September 24, 2026.

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