Delete this old version of your App!
Maybe remove this old version of “appWash” rather than having “new appWash” as the alternative - It is just annoying depositing 20 pound into a account I can’t even use - I have requested a refund, as I could not transfer that balance to the new app - furthermore I am uncertain I will even get the money back I deposited.
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Terrible
One of the worst services I’ve ever experienced. For three months their machines have never worked properly. They take your money but won’t give it all back when the wash doesn’t work. They say available but when you get there machines are being used. They don’t always work when you spend your money and press start.
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Machine stops mid run
Machine stops mid cycle due to technical issues and customer service insists that it went through since I decided to not rerun it. Yet they refuse to accept video evidence that it did not work.
The system works fine..
This app wants you to deposit $20+ minimum to wash (for security), in stead of the exact amount, and says you can refund it later. The refund typically takes 2 days and is purely to the benefit of the cash flow of the business. Normal security measures should take no more than 0.10$. Considering the app is targeted primarily towards hostels and students, taking this much money like this can be a serious liability for customers, fix, please.
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Broken App
App is broken and there is no possibility of contacting real customer support. There is a ‘chat’ option but Every time it is the same automated message.
