MySafaricom App vs Little Agent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySafaricom App
Manage all your Safaricom services in one place. Send money, pay bills, top up airtime, buy data bundles, and access home fibre services. You can also view account balances and read the daily e-paper.
- Send money via M-PESA
- Pay bills and shop with Lipa Na M-PESA
- Top up airtime by manual entry or scratch card
- Purchase data bundles
- View account balances
- Manage Home Fibre plans
- Access digital newspaper
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MySafaricom App provides an easy and efficient way for customers to access Safaricom products and services under one roof. With the MySafaricom App you can: M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button. You can also share M-PESA transactions once completed. LIPA NA M-PESA – Shop and pay your bills with ease at your favourite stores TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book. SCAN Scratch card to Top up easily DATA PLANS – Easily buy Data bundles without expiry or Data bundles with expiry including All One Data bundes VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans E-Paper - Access your daily digital newspaper with superior customer experience
Little Agent
This app offers a point-to-point transportation system designed for safety and security during rides. It simplifies booking a cab to streamline your daily commute.
- Point-to-point transportation system
- Focus on driver and rider safety
- Simplified cab booking
- Streamlined daily commute
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The Little Agent Experience Has Been Designed With Your Safety And Security In Mind, As Our Technology Enables Us To Focus On Both The Drivers And Riders Safety During The Whole Trip. Little App Uses Point-To-Point Transportation System Making It The Quickest Way To Booking A Cab And Simplifying Your Daily Hustle.
Screenshots
Verdict
The clearest difference is rating: MySafaricom App at 4.8 against Little Agent's 3.8. MySafaricom App also leads on ratings volume (14K vs 6) and iOS requirement (13.0 vs 16.0). Little Agent's advantage is monetization model (free vs free with in-app purchases) and update cadence (every 3 weeks vs every 2 months). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MySafaricom App holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: MySafaricom App has 14K ratings behind it against 6, so its average is the more settled of the two.
MySafaricom App ships an update every 2 months, Little Agent every 3 weeks. The most recent releases landed on October 28, 2026 and October 25, 2026 respectively.
| Parameter | MySafaricom App | Little Agent |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (14K ratings) — better | 3.8 (6 ratings) |
| Positive reviews | 37.4% of reviews | — |
| Number of ratings | 14K — better | 6 |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 13.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 155 MB | 101 MB |
| Age rating | 4+ | 4+ |
| Developer | Safaricom Limited | Craft Silicon |
Customer experience
MySafaricom App
Little Agent
Bugs and requests
MySafaricom App
Reported bugs
5 issues- App not compatible with dual SIM phones
- Unable to verify phone number while abroad
- Favorites/frequently used paybill not showing up
- Issues with purchasing data bundles and airtime
- Inability to access account information
Requested features
5 requests- Add ability to check data/airtime balance
- Improve app stability and reduce crashes
- Provide better customer support channels
- Enhance payment and transaction features
- Introduce recurring payment options
Little Agent
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySafaricom App
No in-app purchases
Little Agent
No in-app purchases
