Comparison

MySafaricom App vs Transcom tracker

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MySafaricom App

Manage all your Safaricom services in one place. Send money, pay bills, top up airtime, buy data bundles, and access home fibre services. You can also view account balances and read the daily e-paper.

Highlights
  • Send money via M-PESA
  • Pay bills and shop with Lipa Na M-PESA
  • Top up airtime by manual entry or scratch card
  • Purchase data bundles
  • View account balances
  • Manage Home Fibre plans
  • Access digital newspaper
Features
Read full description

MySafaricom App provides an easy and efficient way for customers to access Safaricom products and services under one roof. With the MySafaricom App you can: M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button. You can also share M-PESA transactions once completed. LIPA NA M-PESA – Shop and pay your bills with ease at your favourite stores TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book. SCAN Scratch card to Top up easily DATA PLANS – Easily buy Data bundles without expiry or Data bundles with expiry including All One Data bundes VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans E-Paper - Access your daily digital newspaper with superior customer experience

About

Transcom tracker

Features
Read full description

The APP is Cooperated with the GPS track system.You can login with your account or imei,and you can track the realtime trace of your target,playback history trace,view your target info and modify it.

Screenshots

MySafaricom App4 screens
Transcom tracker4 screens

Verdict

The call

The clearest difference is update cadence: MySafaricom App at every 2 months against Transcom tracker's every 13 months. MySafaricom App also leads on iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

MySafaricom App ships an update every 2 months, Transcom tracker every 13 months. The most recent releases landed on October 15, 2026 and October 5, 2026 respectively.

Scorecard2 real differences · 8 level
MySafaricom App versus Transcom tracker: the parameters behind the verdict, then further details
ParameterMySafaricom AppTranscom tracker
PriceFreeFree
Rating4.8 (13K ratings) — better—
Positive reviews36.8% of reviews—
Number of ratings13K — better—
Update frequencyEvery 2 months — betterEvery 13 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchases—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.0
Further details — not scored
Size155 MB32 MB
Age rating4+17+
DeveloperSafaricom LimitedMoses Muiruri

Bugs and requests

MySafaricom App

Reported bugs

5 issues
  • App not compatible with dual SIM phones
  • Unable to verify phone number while abroad
  • Favorites/frequently used paybill not showing up
  • Issues with purchasing data bundles and airtime
  • Inability to access account information

Requested features

5 requests
  • Add ability to check data/airtime balance
  • Improve app stability and reduce crashes
  • Provide better customer support channels
  • Enhance payment and transaction features
  • Introduce recurring payment options

Transcom tracker

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MySafaricom App

No in-app purchases

None

Transcom tracker

No in-app purchases

Questions

Is MySafaricom App free?
MySafaricom App is free to download, with no in-app purchases.
Is Transcom tracker free?
Transcom tracker is free to download, with no in-app purchases.
Do MySafaricom App or Transcom tracker have ads?
Neither MySafaricom App nor Transcom tracker shows ads.
Which is updated more often, MySafaricom App or Transcom tracker?
MySafaricom App ships an update every 2 months, and Transcom tracker every 13 months. Most recently, MySafaricom App was updated on October 15, 2026 and Transcom tracker on October 5, 2026.

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