MySafaricom App vs Tunga
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MySafaricom App
Manage all your Safaricom services in one place. Send money, pay bills, top up airtime, buy data bundles, and access home fibre services. You can also view account balances and read the daily e-paper.
- Send money via M-PESA
- Pay bills and shop with Lipa Na M-PESA
- Top up airtime by manual entry or scratch card
- Purchase data bundles
- View account balances
- Manage Home Fibre plans
- Access digital newspaper
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MySafaricom App provides an easy and efficient way for customers to access Safaricom products and services under one roof. With the MySafaricom App you can: M-PESA SEND MONEY- Select your contacts directly from your phone book, Hakikisha the name of the person you are transferring money to & check the transaction charges before hitting the send button. You can also share M-PESA transactions once completed. LIPA NA M-PESA – Shop and pay your bills with ease at your favourite stores TOP-UP - Recharge your number and your loved ones by selecting their number directly from your phone book. SCAN Scratch card to Top up easily DATA PLANS – Easily buy Data bundles without expiry or Data bundles with expiry including All One Data bundes VIEW BALANCES - View your account balances for Data, Bonga, Airtime or Credit limit HOME FIBRE - Safaricom Home Fibre customers will be able to pay or change their Home Fibre plans E-Paper - Access your daily digital newspaper with superior customer experience
Tunga
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Tunga is Kenya's #1 service marketplace, connecting you with trusted, verified professionals for all your home and business needs. Whether you need a plumber, electrician, carpenter, or any other skilled professional, Tunga makes it easy to find, book, and pay for services—all in one app. KEY FEATURES: • Wide Range of Services – Browse and hire professionals across various categories, from plumbing to electrical work and more. • Verified Professionals – Every service provider is verified so you can hire with confidence. • Easy Booking – A simple and intuitive interface lets you find and book professionals in just a few taps. • Secure Payments – Pay via mobile money, credit/debit cards, or other integrated payment options, all protected through trusted gateways. • Real-Time Tracking – Track your booking from start to finish and stay connected with your provider. • Reliable 24/7 Support – Our team is available around the clock to assist you with any inquiries. HOW IT WORKS: 1. Download and install Tunga 2. Create your account in minutes 3. Search for a verified professional near you 4. Review profiles, ratings, and quotes 5. Book and get the job done hassle-free Tunga – Get Tasks Done, Hassle-Free!
Screenshots
Verdict
The clearest difference is update cadence: Tunga at every 5 days against MySafaricom App's every 2 months. MySafaricom App's advantage is iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MySafaricom App ships an update every 2 months, Tunga every 5 days. The most recent releases landed on October 15, 2026 and October 11, 2026 respectively.
| Parameter | MySafaricom App | Tunga |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (13K ratings) — better | — |
| Positive reviews | 36.8% of reviews | — |
| Number of ratings | 13K — better | — |
| Update frequency | Every 2 months | Every 5 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 155 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | Safaricom Limited | VAUGHN PRICE LIMITED |
Bugs and requests
MySafaricom App
Reported bugs
5 issues- App not compatible with dual SIM phones
- Unable to verify phone number while abroad
- Favorites/frequently used paybill not showing up
- Issues with purchasing data bundles and airtime
- Inability to access account information
Requested features
5 requests- Add ability to check data/airtime balance
- Improve app stability and reduce crashes
- Provide better customer support channels
- Enhance payment and transaction features
- Introduce recurring payment options
Tunga
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MySafaricom App
No in-app purchases
Tunga
No in-app purchases
