Smart Team Communicator (STC) vs Genesys Cloud Associate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart Team Communicator (STC)
This business application requires an existing account to access its communication features. Users need to contact their IT support for setup and configuration details.
- Team communication
- Account required
- IT support configuration
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You must have a Smart Team Communicator account to use this App. Please contact your IT support team for configuration instructions.
Genesys Cloud Associate
This app provides business communication features, allowing users to make and receive IP-based calls using their dedicated business number. It enables seamless connectivity with colleagues, partners, and customers from anywhere, even over Wi-Fi in areas with weak cellular signal.
- IP-based calling
- Dedicated business phone number
- Separate business and personal calls
- Wi-Fi calling
- Contact search
- Call history
- Voicemail and fax inbox
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Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your dedicated Genesys Cloud business phone number to make and receive calls. - Keep your business and personal phones separate. - Make and receive calls using Wi-Fi, even in areas with poor cellular coverage. - Search for people and groups in your organization and personal contacts. - View your call history and return missed calls. - Check your inbox to review your voicemails, recordings and faxes.
Screenshots
Verdict
The clearest difference is rating: Genesys Cloud Associate at 4.4 against Smart Team Communicator (STC)'s 1.9. Genesys Cloud Associate also leads on update cadence (every 3 weeks vs every 12 months) and ratings volume (377 vs 7). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Genesys Cloud Associate holds the better App Store score, 4.4 against 1.9. That said, the two scores are not equally well evidenced: Genesys Cloud Associate has 377 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of Smart Team Communicator (STC)'s written reviews are positive against 7% of Genesys Cloud Associate's.
Smart Team Communicator (STC) ships an update every 12 months, Genesys Cloud Associate every 3 weeks. The most recent releases landed on September 27, 2026 and September 26, 2026 respectively.
| Parameter | Smart Team Communicator (STC) | Genesys Cloud Associate |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (7 ratings) | 4.4 (377 ratings) — better |
| Positive reviews | 0.0% of reviews | 6.7% of reviews — better |
| Number of ratings | 7 | 377 — better |
| Update frequency | Every 12 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Mac — better | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 2 MB | 28 MB |
| Age rating | 4+ | 4+ |
| Developer | Rapid Cyber Solutions, Inc. | Genesys Telecommunications Laboratories, Inc. |
Customer experience
Smart Team Communicator (STC)
Genesys Cloud Associate
In-app purchases
Smart Team Communicator (STC)
No in-app purchases
Genesys Cloud Associate
No in-app purchases
Questions
Is Smart Team Communicator (STC) free?
Is Genesys Cloud Associate free?
Which has better reviews, Smart Team Communicator (STC) or Genesys Cloud Associate?
Do Smart Team Communicator (STC) or Genesys Cloud Associate have ads?
Which is updated more often, Smart Team Communicator (STC) or Genesys Cloud Associate?
Other comparisons
