Addison FixIT vs FBTX Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Addison FixIT
Easily report community issues like potholes or broken streetlights. The app uses your phone's camera and GPS to pinpoint the problem's location, then routes it to the correct department for a swift response.
- Report potholes
- Report broken streetlights
- Report lost dogs
- Snap photos of issues
- Automatic GPS location identification
- Issue routing to departments
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Want to report a pothole, broken street light or lost dog? The Town of Addison's Addison FixIT mobile app makes reporting issues around town easier than ever. The app allows you to snap a photo and then uses GPS to identify your location. The requests are then routed to the appropriate department to respond. This useful tool is just another way the Town of Addison can provide Addison Way service to the community.
FBTX Connect
Report city issues like potholes or property maintenance with ease. This app uses your location and allows photo/video uploads to help resolve problems faster. Track the status of your requests until they are completed.
- Submit city service requests
- Use GPS for location
- Upload photos and videos
- Track request status
- Report property maintenance
- Report potholes and signs
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Welcome to the FBTX Connect mobile app. FBTX Connect empowers Farmers Branch residents to easily submit requests for assistance with city issues, such as property maintenance concerns, damaged street signs, and potholes, to name a few. FBTX Connect uses GPS to recognize your location and allows you to upload pictures or videos to accompany your request. Residents can track the status of items reported until they are resolved. FBTX Connect makes it easier than ever to report a problem.
Screenshots
Verdict
The clearest difference is review sentiment: Addison FixIT at 100% against FBTX Connect's 0%. Addison FixIT also leads on iOS requirement (12.0 vs 18.0). FBTX Connect's advantage is rating (4.4 vs 3.8) and ads (none vs shown). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FBTX Connect holds the better App Store score, 4.4 against 3.8. That said, the two scores are not equally well evidenced: FBTX Connect has 56 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 100% of Addison FixIT's written reviews are positive against 0% of FBTX Connect's, so the app with the better star average is not the one people write more warmly about.
Addison FixIT ships an update every 7 months, FBTX Connect every 3 months. The most recent releases landed on September 25, 2026 and October 1, 2026 respectively.
| Parameter | Addison FixIT | FBTX Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (4 ratings) | 4.4 (56 ratings) — better |
| Positive reviews | 100.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 4 | 56 — better |
| Update frequency | Every 7 months | Every 3 months — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 29 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Town of Addison | City of Farmers Branch |
Customer experience
Addison FixIT
FBTX Connect
In-app purchases
Addison FixIT
No in-app purchases
FBTX Connect
No in-app purchases
