Dallas 311 vs Addison FixIT
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dallas 311
Submit and track service requests for the City of Dallas. Easily report issues like potholes, trash collection, and code violations. Receive important alerts directly from the city.
- Submit service requests
- Track request status
- Report potholes
- Report trash issues
- Report illegal parking
- Receive city alerts
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Download the official Dallas 311 mobile app. An easy way to submit your service requests. Features Include: • Start and track new service requests for a City service • Easily report a variety of issues such as potholes, trash collection, illegal parking, and code compliance issues. • Receive alerts from the City of Dallas
Addison FixIT
Easily report community issues like potholes or broken streetlights. The app uses your phone's camera and GPS to pinpoint the problem's location, then routes it to the correct department for a swift response.
- Report potholes
- Report broken streetlights
- Report lost dogs
- Snap photos of issues
- Automatic GPS location identification
- Issue routing to departments
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Want to report a pothole, broken street light or lost dog? The Town of Addison's Addison FixIT mobile app makes reporting issues around town easier than ever. The app allows you to snap a photo and then uses GPS to identify your location. The requests are then routed to the appropriate department to respond. This useful tool is just another way the Town of Addison can provide Addison Way service to the community.
Screenshots
Verdict
The clearest difference is review sentiment: Addison FixIT at 100% against Dallas 311's 17%. Addison FixIT also leads on rating (3.8 vs 2.0) and iOS requirement (12.0 vs 15.1). Dallas 311's advantage is ads (none vs shown) and update cadence (every 5 weeks vs every 7 months). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Addison FixIT holds the better App Store score, 3.8 against 2.0. That said, the two scores are not equally well evidenced: Dallas 311 has 123 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 17% of Dallas 311's written reviews are positive against 100% of Addison FixIT's.
Dallas 311 ships an update every 5 weeks, Addison FixIT every 7 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | Dallas 311 | Addison FixIT |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (123 ratings) | 3.8 (4 ratings) — better |
| Positive reviews | 17.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 123 — better | 4 |
| Update frequency | Every 5 weeks — better | Every 7 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 56 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Dallas TX | Town of Addison |
Customer experience
Dallas 311
Addison FixIT
In-app purchases
Dallas 311
No in-app purchases
Addison FixIT
No in-app purchases
