Comparison

ParkSFO vs LumaGo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ParkSFO

Effortlessly manage your parking experience from your phone. Pay for parking, check out of facilities, and apply discounts and coupons without needing paper tickets or waiting in line. Earn credits for future parking fees.

Highlights
  • Mobile parking payment
  • Facility checkout
  • Apply coupons and discounts
  • Earn parking credits
  • Frictionless parking experience
Features
Read full description

With the ParkSFO Mobile app you can park your car, pay for parking, and check out of the facility all through your mobile phone. No need for paper tickets, no more waiting in line to pay. And you can still use our coupons and receive your club membership discounts when using the mobile app! You can also earn credits within the app and these credit can be applied to your parking fees! The ParkSFO app makes true frictionless parking a reality and it has never been easier or more efficient and hassle-free when you park at ParkSFO!

About

LumaGo

This app provides on-demand, shared transit services within Downtown Petaluma. Book rides easily with a few taps, and enjoy efficient, reliable transportation. It complements existing transit options for greater flexibility.

Highlights
  • On-demand ride booking
  • Smart route calculation
  • Real-time ride tracking
  • Shared ride efficiency
  • ADA accessible vehicles
  • Bicycle racks
Features
Read full description

Getting around Downtown Petaluma has never been easier! LumaGo is the newest addition to Petaluma Transit’s services, offering safe, reliable, and affordable on-demand transportation at your fingertips. Whether you're heading to work, grabbing groceries, or exploring the local scene, LumaGo makes your journey simple. With just a few taps, you can book a ride, and our smart technology will calculate the fastest, most efficient route to get you from your pick-up location to your destination. LumaGo is designed to complement Petaluma Transit’s fixed-route and paratransit services, giving you even more flexibility and convenience. Experience the future of transit in Petaluma—download, book, and ride with LumaGo today! HOW IT WORKS: - Book a ride by setting your pickup and dropoff addresses, and indicating if you’re riding with any additional passengers. - You’ll receive an estimated time of arrival when booking your trip. This will automatically update as your vehicle makes its way to you. - When your driver arrives, please promptly board the vehicle. - There may be other passengers on board, and your trip might include a few additional stops along the way! SHARING YOUR TRIP: Our algorithm matches riders headed in the same direction. This means you get the convenience of a private ride with the efficiency and reliability of a shared one. RELIABLE: Track your ride as the driver approaches your location and while you're on the vehicle. ACCESSIBLE: Our vehicles are ADA accessible and equipped with a wheelchair lift, ensuring that everyone in our community can ride with ease. Plus, our vehicles have bicycle racks, so you can bring your bike along for the ride. Questions? Reach out at LumaGo@cityofpetaluma.org or call 877-778-LUMA Loving your experience so far? Give us a 5-star rating!

Screenshots

ParkSFO4 screens
LumaGo4 screens

Verdict

The call

The clearest difference is rating: ParkSFO at 4.8 against LumaGo's 4.4. ParkSFO also leads on review sentiment (71% vs 40%) and ratings volume (490 vs 14). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ParkSFO holds the better App Store score, 4.8 against 4.4. That said, the two scores are not equally well evidenced: ParkSFO has 490 ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 71% of ParkSFO's written reviews are positive against 40% of LumaGo's.

UpkeepUpdate frequency

ParkSFO ships an update every 2 months, LumaGo monthly. Both last shipped on October 24, 2026.

Scorecard5 real differences · 5 level
ParkSFO versus LumaGo: the parameters behind the verdict, then further details
ParameterParkSFOLumaGo
PriceFreeFree
Rating4.8 (490 ratings) — better4.4 (14 ratings)
Positive reviews70.8% of reviews — better40.0% of reviews
Number of ratings490 — better14
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPodiPhone, iPod
Requires iOS12.0 — better15.0
Further details — not scored
Size39 MB134 MB
Age rating4+4+
DeveloperPARKSFOVia Transportation, Inc.

Customer experience

ParkSFO

All ratings468 ratings
Positive94.9%
Neutral2.4%
Negative2.8%
Written reviews48 reviews
Positive70.8%
Neutral4.2%
Negative25.0%

LumaGo

All ratings14 ratings
Positive85.7%
Neutral0.0%
Negative14.3%
Written reviews5 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

Bugs and requests

ParkSFO

Reported bugs

10 issues
  • QR code reader at exit gate doesn't work reliably
  • App crashes when entering state in profile
  • Brightness control issue on iPhone after closing app
  • Cannot retroactively check in after downloading app
  • Coupon codes cannot be deleted once selected
Show 5 more
  • Coupons don't persist in saved section
  • Scanners don't work consistently throughout facility
  • App doesn't notify when lot is full
  • Website login/registration issues
  • Reservation made in app cannot be viewed in app

Requested features

10 requests
  • Live shuttle location tracking on map
  • Ability to make and view reservations directly in app
  • Save parking space number and floor to ticket
  • Apple Pay payment option
  • Ability to attach multiple credit cards to account
Show 5 more
  • Parking space photo/note feature for memory aid
  • Direct call/pickup location feature for terminals
  • Lot capacity/availability status in app
  • Better coupon display showing discount amount at checkout
  • Clipboard paste functionality for credit card entry

LumaGo

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ParkSFO

No in-app purchases

None

LumaGo

No in-app purchases

Questions

Is ParkSFO free?
ParkSFO is free to download, with no in-app purchases.
Is LumaGo free?
LumaGo is free to download, with no in-app purchases.
Which has better reviews, ParkSFO or LumaGo?
ParkSFO is rated higher. ParkSFO averages 4.8 out of 5 from 490 ratings, while LumaGo averages 4.4 from 14 ratings.
Do ParkSFO or LumaGo have ads?
Neither ParkSFO nor LumaGo shows ads.
Which is updated more often, ParkSFO or LumaGo?
ParkSFO ships an update every 2 months, and LumaGo monthly. Most recently, ParkSFO was updated on October 24, 2026 and LumaGo on October 24, 2026.

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