Comparison

Dynamics 365 Field Service vs Metso Feedback

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dynamics 365 Field Service

Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.

Highlights
  • Robust offline capabilities
  • Periodic data sync
  • Customizable on Power Apps platform
  • Access and interact with data
  • Designed for field service workers
Read full description

Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more. By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123

About

Metso Feedback

Features
Read full description

Feedback portal for Metso employees, partners and customers. Report safety incidents, share product quality feedback, submit ideas and initiatives.

Screenshots

Dynamics 365 Field Service4 screens
Metso Feedback4 screens

Verdict

The call

The clearest difference is iOS requirement: Metso Feedback at 13.0 against Dynamics 365 Field Service's 16.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 7, 2026 and November 3, 2026 respectively.

Scorecard1 real difference · 9 level
Dynamics 365 Field Service versus Metso Feedback: the parameters behind the verdict, then further details
ParameterDynamics 365 Field ServiceMetso Feedback
PriceFreeFree
Rating1.7 (229 ratings) — better—
Positive reviews4.7% of reviews—
Number of ratings229 — better—
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.013.0 — better
Further details — not scored
Size148 MB14 MB
Age rating4+4+
DeveloperMicrosoft CorporationMetso Finland Oy

Bugs and requests

Dynamics 365 Field Service

Reported bugs

4 issues
  • Constant login issues and never-ending login loops
  • Randomly crashes or resets to home screen
  • Syncing and saving errors, lost progress
  • Incompatible with certain devices/OSes

Requested features

4 requests
  • Offline mode with full functionality
  • Streamlined, intuitive UI designed for field work
  • Batch/bulk upload and update capabilities
  • Improved performance and stability

Metso Feedback

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dynamics 365 Field Service

No in-app purchases

None

Metso Feedback

No in-app purchases

Questions

Is Dynamics 365 Field Service free?
Dynamics 365 Field Service is free to download, with no in-app purchases.
Is Metso Feedback free?
Metso Feedback is free to download, with no in-app purchases.
Do Dynamics 365 Field Service or Metso Feedback have ads?
Neither Dynamics 365 Field Service nor Metso Feedback shows ads.
Which is updated more often, Dynamics 365 Field Service or Metso Feedback?
Dynamics 365 Field Service ships an update every 3 weeks, and Metso Feedback every 3 weeks. Most recently, Dynamics 365 Field Service was updated on November 7, 2026 and Metso Feedback on November 3, 2026.

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