CoServ vs ION Water
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CoServ
Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.
- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map
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App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
ION Water
This utility app enables users to download the latest software for their ION TS Series Drinking Water Appliance directly to their phone. It then facilitates the transfer of these updates to the appliance through a secure, point-to-point WiFi connection.
- Download latest software files
- Transfer updates via WiFi
- Supports ION TS Series Appliances
- Point-to-point WiFi connection
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ION is a software update utility app for the ION TS Series Drinking Water Appliance. It allows a user to download the latest operating software files for the appliance to their phone and then load it to the appliance via a point-to-point closed WiFi connection.
Screenshots
Verdict
The clearest difference is rating: ION Water at 5.0 against CoServ's 2.2. ION Water also leads on iOS requirement (13.4 vs 17.0). CoServ's advantage is ratings volume (122 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ION Water holds the better App Store score, 5.0 against 2.2. That said, the two scores are not equally well evidenced: CoServ has 122 ratings behind it against 1, so its average is the more settled of the two.
| Parameter | CoServ | ION Water |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (122 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 11.3% of reviews | — |
| Number of ratings | 122 — better | 1 |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 30 MB | 18 MB |
| Age rating | 17+ | 4+ |
| Developer | Denton County Electric Cooperative | Natural Choice Corporation |
Customer experience
CoServ
ION Water
Bugs and requests
CoServ
Reported bugs
18 issues- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
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- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly
Requested features
7 requests- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
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- Improve data presentation and zoomability
- Allow scheduling credit card payments online
ION Water
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CoServ
No in-app purchases
ION Water
No in-app purchases
