CoServ vs Denton 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CoServ
Manage your utility account with ease. Pay bills securely, track your energy usage, and stay informed about service updates and outages. View historical bills and payment options.
- Secure bill payment
- View account balance and due date
- Manage recurring payments
- Track monthly gas and electricity usage
- Compare usage to temperature and neighborhood averages
- Monitor service news and events
- View outage information on a map
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App Features: Bill & Pay - Pay your bill securely and on time each month. View your current account balance and due date, manage recurring payments, and modify payment methods. View bill history including PDF versions of paper bills directly on your mobile device. My Usage - Keep tabs on your monthly gas usage and view your electricity usage at daily, weekly and monthly intervals. Compare your usage against outside temperatures and neighborhood averages. News - Monitor news that may affect your service such as rate changes, outage information and upcoming events. Outage Map - Displays service interruption and outage information.
Denton 311
Report city concerns like potholes and code violations, and schedule trash pickup reminders. This free tool allows you to submit requests with descriptions and optional photos for city services.
- Report city concerns
- Schedule trash pickup reminders
- Submit requests with descriptions
- Add optional photos to reports
- Access city services information
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Denton 311 is the official mobile application for residents and visitors of the City of Denton Texas. Denton 311 is a free tool that allows you to report concerns such as potholes, park maintenance, code violations, schedule trash pickup reminders, and more. Download the app, select your request type, enter a brief description, and snap an optional photo- we’ll take care of the rest.
Screenshots
Verdict
The clearest difference is rating: Denton 311 at 2.6 against CoServ's 2.3. Denton 311 also leads on iOS requirement (13.0 vs 17.0). CoServ's advantage is ratings volume (127 vs 10). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Denton 311 holds the better App Store score, 2.6 against 2.3. That said, the two scores are not equally well evidenced: CoServ has 127 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 11% of CoServ's written reviews are positive against 17% of Denton 311's.
| Parameter | CoServ | Denton 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (127 ratings) | 2.6 (10 ratings) — better |
| Positive reviews | 11.3% of reviews | 16.7% of reviews — better |
| Number of ratings | 127 — better | 10 |
| Update frequency | Every 2 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 30 MB | 9 MB |
| Age rating | 17+ | 4+ |
| Developer | Denton County Electric Cooperative | City of Denton |
Customer experience
CoServ
Denton 311
Bugs and requests
CoServ
Reported bugs
18 issues- App crashes when viewing usage data
- App crashes when checking unbilled electric usage
- App freezes on sign-in screen
- Login fails repeatedly
- Cannot log in, error messages
Show 13 moreShow fewer
- App does not load
- App opens half the time
- Password setup issues
- Time checking for notification settings errors
- CVV not asked in add card section
- App won't function if Google analytics is blocked
- Cannot access any information
- App shows incorrect current usage
- Cannot enable Face ID
- Cannot add cell number
- Error submitting payment twice
- Cannot reset or retrieve password
- Cannot display password reset instructions correctly
Requested features
7 requests- Add print option for bills
- Add Apple Pay and other payment options
- Improve UI/UX intuitiveness
- Enable Face ID/remember email
- Add cell number input
Show 2 moreShow fewer
- Improve data presentation and zoomability
- Allow scheduling credit card payments online
Denton 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
CoServ
No in-app purchases
Denton 311
No in-app purchases
