Faveo Helpdesk vs UniFi Verify
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Faveo Helpdesk
Empower startups and SMEs with a state-of-the-art, ticket-based support system. Effectively manage client queries to enhance customer retention and gain strategic insights for decisive business decisions.
- Ticket-based support system
- Customer query management
- Strategic insights for decision making
- Customizable according to requirements
- Knowledge base and video tutorials
- Web-based application integration
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The word Faveo comes from Latin which means to be favorable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater to the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long-lasting relationship. The company is driven by a passion for providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions. Faveo can also be customized according to requirement and we do undertake such request. Faveo is designed & developed by Ladybird Web Solution Pvt Ltd and launched in October 2015. Check out the knowledge-base and our Video channel to learn how to use Faveo and this mobile app. To use this application please sign up on www.faveohelpdesk.com This ios application will work with Faveo Helpdesk web-based application.
UniFi Verify
Enhance account security with two-factor authentication. This app generates time-sensitive codes and single-use passwords for logins, providing an extra layer of protection against unauthorized access. It supports multiple accounts across various platforms.
- Two-factor authentication (2FA)
- Time-sensitive verification codes
- Single-use passwords
- Instant QR code setup
- Supports multiple accounts and platforms
- Push notification codes
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Verify gives your accounts an additional layer of security by requiring two-factor authentication (2FA) of each login attempt. With this feature enabled, users will need to provide their password and a time-sensitive verification code generated either in the app or via push notification. Verify can also supply users with a set of single-use passwords that can be stored locally on their phones should they ever need to circumvent an issue with their main 2FA method. Features: - Instant setup via QR code - Supports multiple user accounts and platforms, including Amazon, Facebook, and GitHub - Generates time-sensitive verification codes and single-use passwords either in the app or via push notification - Unlimited account support
Screenshots
Verdict
The clearest difference is review sentiment: Faveo Helpdesk at 100% against UniFi Verify's 34%. Faveo Helpdesk also leads on iOS requirement (11.0 vs 17.0). UniFi Verify's advantage is rating (4.8 vs 1.0) and ratings volume (11K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UniFi Verify holds the better App Store score, 4.8 against 1.0. That said, the two scores are not equally well evidenced: UniFi Verify has 11K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 100% of Faveo Helpdesk's written reviews are positive against 34% of UniFi Verify's, so the app with the better star average is not the one people write more warmly about.
Faveo Helpdesk ships an update every 4 months, UniFi Verify every 3 months. The most recent releases landed on October 11, 2026 and October 18, 2026 respectively.
| Parameter | Faveo Helpdesk | UniFi Verify |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (2 ratings) | 4.8 (11K ratings) — better |
| Positive reviews | 100.0% of reviews — better | 33.7% of reviews |
| Number of ratings | 2 | 11K — better |
| Update frequency | Every 4 months | Every 3 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, Apple Watch — better |
| Requires iOS | 11.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 52 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | Ladybird Web Solution Private Limited | Ubiquiti Inc. |
Customer experience
Faveo Helpdesk
UniFi Verify
Bugs and requests
Faveo Helpdesk
Not enough reviews yet to summarise bugs or requests.
UniFi Verify
Reported bugs
5 issues- Notifications going haywire
- Loses accounts during update
- Never sends push notifications
- Doesn't integrate with UI
- Key not recognised
Requested features
3 requests- Dark mode please
- Push feature and one more thing
- Move UID to replace access as an app so we don't have to login twice
In-app purchases
Faveo Helpdesk
No in-app purchases
UniFi Verify
No in-app purchases
