Comparison

Dubai First vs Jingle Pay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dubai First

Manage your credit card with ease through a seamless digital experience. Track spending, view rewards, access statements, and perform card services like payments and balance transfers. Enjoy in-app security features like biometric login and card freezing.

Highlights
  • Seamless digital onboarding
  • Transaction tracking and spending review
  • Rewards cashback and redemption
  • Card bill payment and balance transfer
  • Supplementary card application
  • In-app card activation and PIN management
  • Card freeze/unfreeze functionality
Features
Read full description

SEAMLESS DIGITAL ONBOARDING JOURNEY Dubai First offers a mobile-first experience, now with a seamless digital onboarding journey. No in-person meetings. No paperwork. Just your mobile and Emirates ID. Download the app and apply in less than two minutes. Apply today through the app and get exciting welcome offers. For the latest offers, visit dubaifirst.com. MOBILE BANKING FOR SEAMLESS EXPERIENCE Track spending, view rewards, access monthly statements, and enjoy many other features available only in the App. Digital Onboarding Journey Dubai First offers a mobile-first experience, now with a seamless digital onboarding journey. No in-person meetings. No paperwork. Just your mobile and Emirates ID. Download the app and apply in less than two minutes. Card Management • Instant updates on your transactions. • View your digital card • Review of purchases by category. • Easy check of available spending limit. • Monthly statements in the App. Rewards At A Glance • Real-time update of Cashback earnings • Up-to-date information on your rewards. • Instant redemption of Cashback. Card Services • Card bill payment directly from the App. • Application for supplementary card • Instant conversion of transactions into installments. • Instant booking of Balance Transfer and Quick Cash. • Payment plans progress overview In-App Control & Security • In-app card activation • instant PIN setup/ change • Freeze and unfreeze card function • Login with biometrics for extra security. To enjoy Dubai First Mobile App, you must be an existing Dubai First customer. Apply for your Dubai First Card today WARNING If you make only the minimum repayment/payment each period, you will pay more in interest/profit/fees and it will take you longer to pay off your outstanding balance.

About

Jingle Pay

Manage all your money, cards, and accounts in one financial super-app. Get a fee-free AED account with no minimum balance and send money internationally to over 160 countries at the best exchange rates.

Highlights
  • Fee-free AED account
  • 0 minimum balance
  • Multi-currency transfers to 160+ countries
  • Best exchange rates
  • Holistic view of all accounts
  • World's-first remittance marketplace
  • Peer-to-peer payments
  • Split bill feature
Features
Read full description

Manage all your money, cards, and accounts in one financial super-app Within a few minutes, get: • Fee Free AED account • 0 Minimum Balance • Multi-currency transfers to 160+ countries fee-free at the best exchange rates The app was conceived by expats for the expats. Like you, we know the difficulties and extra costs that expats might face while opening bank accounts or sending money to their loved ones abroad. So, Jingle Pay was created to simplify the financial daily lives of the masses. Jingle Pay empowers you with an AED account free of fees, paperwork and with zero-commitments, to reliably store, spend, and send money to 160+ countries, in 99+currencies, and at the best exchange rates globally – all through a seamless and user-centric mobile experience. Jingle Pay is regulated by the Dubai Financial Services Authority. For any questions or concerns, contact our team via Live Chat or email at: support@jinglepay.com WHAT WE STAND FOR! At Jingle Pay, we are on a mission to boost financial inclusivity. We deliver affordable, inclusive and transparent payment services through a seamless digital experience. We aim to expand access to financial services by simplifying the processes of account openings, payments and cash management. THE ALL IN ONE ACCOUNT Whether you’re using your Jingle Pay account, any other linked card or bank account, this feature simplifies the way you manage money by providing you with a holistic view of all your accounts’ balances and transactions. Using any of your linked accounts, you can send money that will be processed through your Jingle Pay account in a tap. You can also simply top up your Jingle Pay account. WORLD’S-FIRST REMITTANCE MARKETPLACE Get ready to unlock our remittance services that will make you feel closer to home! Through this feature, you will be able to instantly make international money transfers, register beneficiaries, compare rates between different market providers and save money while sending remittance to family. Your remittance transactions can be made within minutes fee-free, through our user-centric super-app. The app offers you convenient options for sending and receiving money – through transfers to a bank account, mobile wallet, or cash pickup. You can send money to 160+ countries in 99+ currencies while choosing the best exchange rates offered on our world-first remittances marketplace. PEER-TO-PEER PAYMENTS With the peer-to-peer feature, you can send or request money instantly and free of charge - all you need is a mobile number. Also, the app gives you the option of writing a personal message or even sending an emoji that reflects your personality to send alongside your transfers. At Jingle Pay, we understand that traditions and customs might inhibit you from asking your friends to pay you back. With this feature, we save you any embarrassment that might come with having to ask someone for your money back. SPLIT BILL The split-bill feature allows you to split expenses with multiple Jingle Pay accounts easily. You can select multiple people from your contact list to share expenses with, while informing them of the total amount of the bill. This feature will save you the countless discussions you might have with your friends over who’s picking up the dinner bill next. DETAILED ANALYTICS Our AI-embedded financial analytics feature will help you keep track of your spendings across all your bank accounts and cards. You will be able to manage your spendings and transactions all in one place. To help you better understand and manage your funds, the feature categorizes your spendings into labels, such as restaurants, groceries, health, etc. The ‘money stories’ feature will allow you to view your categorized spendings per day, week, month, or any given customized date. Finally, the feature categorizes and labels all transactions made on any linked cards or bank accounts, giving you a bird’s-eye view of your spending habits.

Screenshots

Dubai First4 screens
Jingle Pay4 screens

Verdict

The call

The clearest difference is review sentiment: Jingle Pay at 100% against Dubai First's 21%. Jingle Pay also leads on ads (none vs shown) and monetization model (free vs ad-supported). Dubai First's advantage is rating (4.6 vs 4.0) and ratings volume (412 vs 4). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Dubai First holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: Dubai First has 412 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 21% of Dubai First's written reviews are positive against 100% of Jingle Pay's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Dubai First ships an update every 3 weeks, Jingle Pay every 6 weeks. The most recent releases landed on October 30, 2026 and October 20, 2026 respectively.

Scorecard7 real differences · 3 level
Dubai First versus Jingle Pay: the parameters behind the verdict, then further details
ParameterDubai FirstJingle Pay
PriceFreeFree
Rating4.6 (412 ratings) — better4.0 (4 ratings)
Positive reviews21.1% of reviews100.0% of reviews — better
Number of ratings412 — better4
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size344 MB387 MB
Age rating4+4+
DeveloperFirst Abu Dhabi BankJingle Pay Limited

Customer experience

Dubai First

All ratings411 ratings
Positive91.2%
Neutral2.4%
Negative6.3%
Written reviews38 reviews
Positive21.1%
Neutral10.5%
Negative68.4%

Jingle Pay

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Dubai First

Reported bugs

31 issues
  • Push notifications not working
  • App freezing or very slow
  • App freezing when trying to open
  • App asks to scan EID and card every time
  • App asks for credentials repeatedly
Show 26 more
  • App unrecognisable as new device requiring verification
  • App needs updating every time it's used
  • Buggy update causing new device detection
  • Constant login bugs and failures
  • App timeout too short
  • App has many bugs
  • Cannot pay credit card bill through debit card from another bank
  • Rewards not available most of the time
  • App is basic compared to other banks
  • Terms changed from free for life to annual paid
  • Incorrect balance shown
  • Hidden amounts not visible until statement
  • Cannot pay with foreign debit cards
  • App not working after update
  • Horrible, amateur, and lousy app
  • Login is a pain, messages have errors
  • Cannot access statements
  • Impossible to use service properly
  • App not signing in
  • Cannot see statement on web
  • Zero access to credit card statement
  • Very poorly designed and tested
  • Online website no longer exists
  • Many options log the user out
  • Password creation and login character mismatch
  • No option to view older statements

Requested features

7 requests
  • Spread update releases
  • Test app properly before releasing updates
  • Fix constant login bugs and failures
  • Increase app timeout duration
  • Allow payment of utility bills
Show 2 more
  • Allow payment with foreign debit cards
  • Bring back the online website

Jingle Pay

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dubai First

No in-app purchases

None

Jingle Pay

No in-app purchases

Questions

Is Dubai First free?
Dubai First is free to download, with no in-app purchases.
Is Jingle Pay free?
Jingle Pay is free to download, with no in-app purchases.
Which has better reviews, Dubai First or Jingle Pay?
Dubai First is rated higher. Dubai First averages 4.6 out of 5 from 412 ratings, while Jingle Pay averages 4.0 from 4 ratings.
Do Dubai First or Jingle Pay have ads?
Dubai First shows ads; Jingle Pay does not.
Which is updated more often, Dubai First or Jingle Pay?
Dubai First ships an update every 3 weeks, and Jingle Pay every 6 weeks. Most recently, Dubai First was updated on October 30, 2026 and Jingle Pay on October 20, 2026.

Other comparisons