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Dubai First

Dubai First

Credit card management

412 ratings
38 reviews
With Ads
💰 Finance
Free
With Ads

Details

Released
December 9, 2019
Updated
October 27, 2026

Features

Background Location Access

Developer

First Abu Dhabi Bank
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Dubai First screenshot #1 for iPhone
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Dubai First screenshot #3 for iPhone
Dubai First screenshot #4 for iPhone
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Reviews summary↘︎
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About

Manage your credit card with ease through a seamless digital experience. Track spending, view rewards, access statements, and perform card services like payments and balance transfers. Enjoy in-app security features like biometric login and card freezing.

✓Seamless digital onboarding
✓Transaction tracking and spending review
✓Rewards cashback and redemption
✓Card bill payment and balance transfer
✓Supplementary card application
✓In-app card activation and PIN management
✓Card freeze/unfreeze functionality
Show original description

What users say about Dubai First

Reviews of Dubai First are mostly negative: the Finance app is rated 4.6/5 from 412 App Store ratings. What users like most: convenient and easy to use, immediate balance updates. Top complaints: app is always freezing or very slow, push notifications stopped working. Summarized from real user reviews.

Positive things

  • 👍Convenient and easy to use
  • 🚀Immediate balance updates
  • 💡Good cashback facility
  • ✨App has new features and is nice to use
  • 👍Simple to use and shows needed information
  • 💳Simple bill payment using debit card
  • 💰Cash back feature is loved
  • ✨App keeps getting better
  • 💳Payment feature is appreciated
  • 💰Cash redemption is instant
  • ✨App has gone from good to great

Negative things

  • 🐛App is always freezing or very slow
  • ❌Push notifications stopped working
  • 🐛App freezes when trying to open
  • ⚠️Deceptive practices regarding fees
  • 🔄App constantly asks to scan EID and card
  • 🔄App asks for credentials repeatedly
  • 🐛App is unrecognisable as a new device
  • 🔄Requires ridiculous verification routine
  • 🔄App needs updating every time it's used
  • 🐛Buggy update, phone detected as new device
  • 🐛Constant login bugs and failures
  • ⏳App timeout is too short
  • 🐛App has many bugs
  • ❌Cannot pay credit card bill through debit card from another bank
  • ❌Rewards not available most of the time
  • 📉App is basic compared to other banks
  • ⚖️Terms changed from free for life to annual paid
  • ❌Incorrect balance shown
  • ❌Hidden amounts not visible until statement
  • ❌Cannot pay with foreign debit cards
  • ❌App not working after update
  • ❌Horrible, amateur, and lousy app
  • ❌Login is a pain, messages have errors
  • ❌Cannot access statements
  • ❌Impossible to use service properly
  • ❌App not signing in
  • ❌Cannot see statement on web
  • ❌Zero access to credit card statement
  • ❌Very poorly designed and tested
  • ❌Online website no longer exists
  • 🐛Many options log the user out
  • 🔒Password creation and login character mismatch
  • ❌No option to view older statements
See all reviews
+1

What's New in Dubai First

14.2.78

October 27, 2026

App improvements for a better customer experience.

User reviews

Most RecentHighest RatedLowest Rated

Push notifications

Push notifications for transactions not working for the last 5 months. Why isn’t it being fixed ??

Still not working properly
MMaverick4567

Great digital experience

Completed credit card application in flat 4 minutes with all steps well explained and no glitches
DDubai7410$

Push notifications

Push notifications for transactions not working for the last 5 months. Why isn’t it being fixed ??
MMaverick4567

Notifications not working

Push notifications have stopped working the last few updates. Please fix this.
MMaverick4567

Slow

The app is always freezing or very slow.
AAMA000R
See 33 more reviews

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See developer apps

User experience

🐞

Reported Bugs

31 issues

Push notifications not working

Bug

App freezing or very slow

Bug

App freezing when trying to open

Bug

App asks to scan EID and card every time

Bug

App asks for credentials repeatedly

Bug

App unrecognisable as new device requiring verification

Bug

App needs updating every time it's used

Bug

Buggy update causing new device detection

Bug

Constant login bugs and failures

Bug

App timeout too short

Bug

App has many bugs

Bug

Cannot pay credit card bill through debit card from another bank

Bug

Rewards not available most of the time

Bug

App is basic compared to other banks

Bug

Terms changed from free for life to annual paid

Bug

Incorrect balance shown

Bug

Hidden amounts not visible until statement

Bug

Cannot pay with foreign debit cards

Bug

App not working after update

Bug

Horrible, amateur, and lousy app

Bug

Login is a pain, messages have errors

Bug

Cannot access statements

Bug

Impossible to use service properly

Bug

App not signing in

Bug

Cannot see statement on web

Bug

Zero access to credit card statement

Bug

Very poorly designed and tested

Bug

Online website no longer exists

Bug

Many options log the user out

Bug

Password creation and login character mismatch

Bug

No option to view older statements

Bug
✨

Requested Features

7 requests

Spread update releases

Feature

Test app properly before releasing updates

Feature

Fix constant login bugs and failures

Feature

Increase app timeout duration

Feature

Allow payment of utility bills

Feature

Allow payment with foreign debit cards

Feature

Bring back the online website

Feature

FAQ

How do I apply for a Dubai First card?

You can apply for a Dubai First card directly through the app with a seamless digital onboarding journey. No in-person meetings or paperwork are required. You'll need your mobile and Emirates ID, and the application process takes less than two minutes.

What are the main features for managing my card in Dubai First?

Dubai First offers instant transaction updates, viewing your digital card, purchase reviews by category, checking available spending limits, and accessing monthly statements directly within the app.

How does the rewards system work in Dubai First?

The app provides real-time updates on your Cashback earnings and up-to-date information on your rewards. You can enjoy instant redemption of your Cashback directly through the app.

What card services are available through the Dubai First app?

You can pay your card bill directly from the app, apply for a supplementary card, instantly convert transactions into installments, and book Balance Transfers and Quick Cash. A progress overview of your payment plans is also available.

What security features does Dubai First offer?

For enhanced security, Dubai First allows in-app card activation, instant PIN setup or changes, and the ability to freeze and unfreeze your card. You can also log in using biometrics for extra protection.

Does Dubai First have ads?

Yes, Dubai First contains advertisements. As a free application, advertisements are displayed to support its continued development and availability.

Is Dubai First available on all devices?

Based on the provided data, Dubai First is supported on iPhone and iPod. Compatibility with Android devices is not specified in the current information.

How often is Dubai First updated?

The latest version of Dubai First is 14.2.78, and it was last updated on October 27, 2026. This indicates a recent update, though the frequency of updates can vary.